Support Worker Complex Needs

RTC Resources Ltd · City, Birmingham

Support Worker Complex Needs at RTC Resources Ltd, based in City, Birmingham, paying £14.50 per hour. This is a permanent role.

Salary
£14.50 per hour
Location
City, Birmingham
Contract
Permanent
Posted
19 hours ago
Closes
22 Nov 2026
Sector
Support Worker

7% below the typical rate for support worker

Reference jobs/support-worker-complex-needs-city-birmingham/3033400215-2

About the role

Support Worker Complex Needs Birmingham

£14.50 per hour Permanent hours per week

Are you an experienced Support Worker who can remain calm under pressure and provide consistent, compassionate care?

RTC Resources is recruiting on behalf of a specialist care provider in Birmingham. You will support individuals with complex needs, emotional regulation difficulties and behaviours that challenge, working within an enhanced staffing team that may include 3:1, 4:1 or 5:1 support.

The role

  • Build trusting relationships while promoting dignity, choice and independence.

  • Follow individual care plans, risk assessments and behavioural support strategies.

  • Identify early signs of distress and use positive, non-confrontational de-escalation.

  • Assist with personal care, daily living, medication and meaningful activities as required.

  • Record care delivery and incidents accurately, escalating concerns promptly.

  • Follow least restrictive practice and participate in physical interventions only when authorised, necessary and within current training.

Essential experience

  • Previous UK care/support experience involving complex needs and behaviours that challenge.

  • Enhanced staffing experience, such as 3:1, 4:1 or 5:1, or a comparable intensive support setting.

  • Practical experience responding to physical aggression and behavioural escalation.

  • Confidence following detailed support plans and working consistently within a team.

  • Sound safeguarding awareness and professional boundaries.

DMI/Dynamis training is highly desirable. PMVA or other recognised physical intervention training may be accepted following review, with further training and competency assessments where required.

What s offered

Paid annual leave, pension contributions, free in-house DMI training, free mandatory training and ongoing development.

All applicants must have UK care/support experience and the right to work in the UK. No sponsorship will be provided.

Apply to RTC Resources with your CV, availability and preferred weekly hours

Reference: jobs/support-worker-complex-needs-city-birmingham/3033400215-2 · Posted 19 hours ago · Closes 22 Nov 2026 · Listed via RTC Resources Ltd

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