Operational Account Administrator

Purpose of the role:

Reporting to the Senior Operational Account Executive, you will provide a comprehensive and reliable administration service to the Online Operations Team, by completing set daily tasks and to ensure all work and assigned tasks are completed to the required standard in accordance with current service level agreements and defined KPIs. This role has a high level of internal customer contact and it is key that all stakeholder relationships are smooth running and efficient.

Role Accountabilities: 

• Update systems by registering new vehicles including all service history and prepare any relevant documents for auction purposes
• Responsible for the creation of digital assets to the highest quality and accuracy in relation to documentation and vehicle specification within specified timelines
• High quality data input and accuracy in relation to documentation and vehicle details
• Working alongside the team to ensure KPI’s are met
• Checking of imaging and quality standards
• Take on other responsibilities outside of normal role as required
  

Technical skills:

• Excellent attention to detail
• Excellent time management
• Ability to prioritise workload
• Knowledge of Microsoft Office – including Excel and Powerpoint
• Knowledge of DTR & ACS Reporting
• Action and customer focused  
• Team Player
• Experience in a fast paced office environment
• Good communication skills 

Knowledge and Experience:
Essential: 

• Able to demonstrate high-level organisational skills
• Ability to demonstrate high level communication skills
• Previous Administrative experience
• Experience of working as part of a larger team

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers
  And so much more…