Content Designer - GDS - BPSS

Location: London (Hybrid Working)
Duration: 12 Months
Rate: £477 per day
IR35 Status: Inside IR35
Clearance: BPSS Required

We’re supporting a major public sector digital programme and are seeking an experienced Content Designer to help create clear, accessible and user-centred content for critical digital services.

Working within a multidisciplinary agile team, you’ll play a key role in shaping content that helps users complete tasks confidently and efficiently, ensuring services meet both user needs and Government Digital Service (GDS) standards.

Essential Skills & Experience

• Proven experience as a Content Designer on complex digital transformation programmes
• Strong GDS experience, including working to GDS service standards and assessment requirements
• Expertise in creating clear, concise and accessible content for digital services
• Experience conducting content audits, content reviews and content strategy activities
• Strong stakeholder management and the ability to influence decision-making through evidence-based content design
• Experience working within agile, multidisciplinary teams
• BPSS clearance eligible (or currently held)

Desirable Skills & Experience

• Previous experience within the NHS, Health, or wider Healthcare sector
• Understanding of accessibility standards and inclusive design principles
• Experience designing content for high-volume citizen-facing services
• Familiarity with user research findings and translating insights into effective content solutions

Responsibilities

• Design, write and iterate user-centred content across digital services
• Ensure content meets user needs, accessibility requirements and GDS standards
• Collaborate closely with User Researchers, Service Designers, Product Managers and Developers
• Use evidence, analytics and user research findings to inform content decisions
• Contribute to content strategies, governance and continuous improvement activities
• Support service assessments and ensure content aligns with wider service objectives

Contract Details

• 12-month contract
• £477 per day
• Inside IR35
• Hybrid working – London
• BPSS clearance required
• Immediate/short notice availability preferred

If you’re a Content Designer with strong GDS experience and a passion for creating accessible, user-focused content, we’d love to hear from you. NHS or wider healthcare experience would be highly advantageous.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.