Executive Support Officer (Executive Assistant)

Join us as an Executive Support Officer at Thirteen Group!

Role Overview:

Thirteen is looking for an Executive Support Officer to provide proactive, high-quality support to our four Chief Officers.

Working at the centre of decision-making, you’ll help our senior leaders stay focused on what matters most. You'll play a key role in keeping priorities on track, co-ordinating busy schedules, managing information flow, and ensuring our Executives are well prepared to lead Thirteen effectively.

It would be great if you have a governance background; but in particular we’re looking for someone with experience in an Executive Assistant or similar senior support position in a complex and regulated organisation, alongside your ability to anticipate needs, build strong relationships, and confidently manage competing priorities.

This is a full-time, hub-based role at our Hudson Quay office in Middlesbrough, working 9am to 5pm, Monday to Friday, five days a week. Some flexibility may be available in line with the needs and expectations of the Executive and Governance teams.

Thirteen Benefits:

• Salary – £34,340 per annum
• Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health – save money on common health expenses and get access to health and wellbeing support services.
• T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave

Key Responsibilities:

• Be the trusted, proactive support to our four Chief Officers. You’ll manage inboxes and diaries, arrange meetings and travel, and respond to changing demands with professionalism.
• Keep Executive Team and governance activity running smoothly by co-ordinating meetings, forward plans and decision-making processes.
• Prepare high quality briefings, reports and information requests, ensuring leaders have the right information to make informed decisions.
• Capture key decisions and actions through clear minutes and records, helping to keep activity on track and moving forward.
• Work closely with the Governance team to anticipate Board and committee cycles and deadlines, helping leaders manage priorities, risks, opportunities and dependencies.
• Build positive relationships with leaders, Board members, key partners and external stakeholders, acting as a trusted and approachable point of contact.

About You:

• You’ll have experience as an Executive Assistant or a similar senior-level support role. It would be great if you also have governance experience.
• A proven ability to support senior leaders, manage competing priorities, and keep complex activity organised and moving forward.
• You’re highly organised, with the ability to think ahead, handle sensitive information with discretion, and you’ll enjoy finding practical solutions to challenges.
• A confident, personable communicator who can build great relationships and communicate clearly with a range of people.
• No two days are quite the same, so you’ll be adaptable, resilient and can understand the wider organisational impact of decisions.
• With strong emotional intelligence and professionalism, you’ll work effectively with senior leaders, Board members and external stakeholders.

Why Thirteen

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

- Join a team that’s local at heart but welcomes talent from everywhere.

- Be part of an organisation that values diversity and inclusivity.

- Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Samina Javed-Sarwar on [phone removed] for an informal discussion.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!

As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.