Band 3 Care Support Worker

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Job Reference HCRGCG/TP/42452/21020

Apply for this job Number of Positions: 2 Contract Type: Permanent - Part Time Salary: £25,500 - £27,098 pro rata Weekly contracted hours: 27&36 Location: Derby Court, Trowbridge Closing Date: 08/11/2026 Job Category: HCRG - Additional Clinical Services Service type: HCRG - Children's Services Business Unit: HCRG - BSW 0-19

Job Introduction

Are you passionate about making a meaningful difference in people’s lives? HCRG Care Group is looking for a dedicated and compassionate Band 3 Care Support Worker to join our friendly and supportive, Children’s Continuing Care Team.

In this rewarding role, you will provide designated, high‑quality care for children with complex medical needs within the community and in their own homes.

We have 2 part-time roles available working 27 & 36 hours per week. However, we are happy to discuss alternative hours.

Main Responsibilities:

Being part of the children’s continuing care team will involve - 

• Caring for children in their own homes, this will involve waking night shifts, day shifts and evening shifts, where you will be required to look after and respond to different health needs whilst parents get some sleep and rest. 
• Being confident to look after children who have complex health needs and require medical technology such as ventilators, feeding tubes, and oxygen.
• You will receive full training in all aspects of a child’s care and will work with a trained colleague whilst you are learning these new skills, which are reviewed regularly.
• Keeping accurate records of the care you provide.
• Communicating effectively and professionally with children and families in our care. 
• Working to and providing care in line with the child’s care plan. 
• Recognising when a child’s health is deteriorating and following the advice and actions in the care plan.

Please see the job description attached for a full list of responsibilities.

The Ideal candidate will have:

Essential:

• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families 
• Ability to participate in training of new staff in a variety of settings, including theory training, and training within family homes.
• Full UK driving license and use of a car.
• Willingness to travel across the whole of Wiltshire and Banes as required. 
• Flexible and reliable.
• Willingness to work towards “experienced to teach” part of Competency Framework.
• Excellent oral and written communication skills.
• Ability to relate to children.
• Adaptable and motivated.
• Must maintain confidentiality.
• Trustworthy.
• Caring, patient and observant.
• Ability to learn theoretical/practical skills.

Desirable:

• NVQ 3 in health or social care or recognized nursery nurse qualification.
• GCSE in Moths and English.
• British Sign Language level 1.
• Makaton.
• Experience of relevant clinical procedures and technology dependence.
• Minimum of 1yr experience working with children with complex health needs.
• Minimum of 1yr working with children in other setting, e.g. nursery, respite service.
• Recognise own strengths and weaknesses.
• Recognise own needs for support and development.

Package Description

As a Care Support Worker, you’ll be part of our valued team based at Derby Court, Wiltshire. You will feel valued as a Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 Pro Rata with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or hi