Assistant Manager

Assistant Manager | Fashion & Lifestyle Retail | The O2, London | £28,000

Are you an experienced Assistant Manager with a passion for fashion, customer service and developing a successful retail team?

We're recruiting for an Assistant Manager at The O2 in London for an established fashion and lifestyle retailer. This is a fantastic opportunity to support the Store Manager in driving sales, developing the team and delivering an exceptional customer experience in a busy retail environment.

If you're a commercially minded retail professional looking for your next challenge, with the opportunity to develop your leadership skills and progress your career, this could be the role for you.

What's in it for you?

• £28,000 salary

• Staff uniform contribution

• Company pension scheme

• Employee referral rewards

• Ongoing training and professional development

• Career progression opportunities

• Supportive working environment

• The opportunity to develop your retail management career with an established fashion and lifestyle business

The Role

As Assistant Manager, you'll work closely with the Store Manager to oversee the day-to-day running of the store, motivate the team and drive commercial performance.

You'll be responsible for:

• Supporting the Store Manager in achieving sales targets and improving retail KPIs

• Leading, motivating and coaching the team to deliver excellent performance

• Delivering outstanding customer service and building customer loyalty

• Leading by example on the shop floor to maximise sales opportunities

• Supporting team recruitment, training, onboarding and development

• Maintaining excellent visual merchandising and store presentation standards

• Ensuring customers receive knowledgeable advice on products, features and availability

• Promoting multi-channel shopping options to enhance the customer experience

• Supporting stock management, replenishment and store operations

• Assisting with rotas, payroll and controlling store costs

• Maintaining company policies, procedures and brand standards

• Taking responsibility for the store in the Store Manager's absence

About You

We're looking for a motivated and commercially aware Assistant Manager who enjoys leading from the front and helping a team achieve its potential.

You'll ideally have:

• Previous experience as an Assistant Manager, Deputy Manager, Supervisor or Team Leader within retail

• Experience in fashion, lifestyle, clothing, footwear, accessories or premium retail

• A track record of delivering excellent customer service and supporting sales performance

• Strong communication and team leadership skills

• Experience coaching, motivating and developing colleagues

• Commercial awareness and an understanding of retail KPIs

• An eye for detail and an appreciation of visual merchandising

• A proactive, hands-on approach to retail management

• The flexibility and organisation needed to thrive in a busy retail environment

This role would suit an existing Assistant Store Manager or Deputy Manager, or an experienced Retail Supervisor or Team Leader ready to take the next step in their career.

If you're looking for your next retail management opportunity at The O2 in London, we'd love to hear from you.

Apply today.

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

BH37745