Customer Assistant

Customer Assistant — London (High Road, IG1)

Your Supportive Bridge to an Exciting Retail Career

Location: 155-161 High Road, IG1 1DE London

Contract Type: Full Time (30-hour contract) | Entry Level

Reference Number: 760112

Compensation: £14.80 - £15.30 per hour (+ £2.00/hr for bank holidays and £3.50/hr for night shifts)

Shifts: Mix of morning and evening shifts (flexible on the weekends)

Key Dates: Interviews to be held on 4th November 2026

Perks: 30–35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, and long-service award.

About Us: Your Supportive Bridge Staffing Agency

At [Agency Name], we believe finding your next job should feel empowering, not stressful. As a supportive bridge staffing agency, we walk beside you every step of the way—smoothing out the application process, championing your unique skills, and connecting you with fantastic opportunities at industry-leading companies.

We are proud to partner with a top-tier retail brand to find an energetic, reliable, and customer-focused Customer Assistant in London. If you are looking for a fast-paced full-time role where no two days are the same and your hard work is truly valued, we are here to help you secure it.

The Role

As a Customer Assistant at Lidl, you’ll keep moving, keep business booming, and never be bored. From restocking shelves and baking fresh goods to jumping on tills and maintaining the non-food middle aisles, you'll work closely with a collaborative team to ensure every customer receives top-tier service. This is a wonderful entry-level opportunity with clear paths for progression—you could even train to become a Freshness, Non-Food, or Bakery Specialist!

What You’ll Do:

• Customer Care: Act as a Lidl expert, helping our customers with their questions, queries, and requests with a friendly smile.

• Store Operations: Efficiently work deliveries as they arrive and keep the shop floor tidy and organized.

• Bakery & Merchandising: Proactively keep the bakery stocked with freshly baked goods and expertly merchandise the non-food middle aisles.

• Teamwork: Pitch in with your retail colleagues to ensure smooth-running shifts.

What You’ll Need

• Experience: Previous experience working in a fast-paced environment.

• Customer Focus: Excellent customer service skills with a friendly, approachable manner.

• Flexibility: Flexibility to start a shift early or finish late, with flexibility on the weekends.

• Drive & Passion: A positive approach to changing priorities, along with the drive and passion to work hard and make your store a success.

What’s in It for You

• Competitive Pay: £14.80 - £15.30 per hour, plus enhanced rates for bank holidays (£2.00/hr) and night shifts (£3.50/hr).

• Time Off: 30–35 days holiday (pro rata).

• Perks & Discounts: 10% in-store discount and a solid pension scheme.

• Support & Growth: Enhanced family leave, long-service awards, and structured training to help you advance your retail career.