Technical Delivery Manager

Job Description:

Delivery Manager

• Employment Type: Permanent
• Location: Hybrid - 3 days per week on site in Manchester
• Salary: £69,000 + Car Allowance + Bonus
• Driving Requirement: A full UK driving licence is required for this role due to occasional travel.

About the Role

A permanent opportunity has arisen for a skilled Delivery Manager to join a leading specialist in solutions, supporting top-tier retail businesses across the UK.

Based in Manchester, this role will take ownership of driving and streamlining a key portfolio of digital infrastructure and systems transformation initiatives. You will lead the delivery strategy across major operational projects, including modernising core e-commerce infrastructure, migrating data platforms to Microsoft Fabric, consolidating WMS and ERP environments across multiple operating entities, and upgrading internal collaboration platforms.

Key Responsibilities

• Portfolio & Delivery Management: Oversee end-to-end delivery across core strategic transformation programmes
• Workflow & Jira Discipline: Drive agile delivery best practices following an upcoming migration to Jira. Manage daily ticket workflows, ensure tickets are well-defined, clear blockers, and manage ticket ordering.
• Capacity & Resource Allocation: Balance workloads, assess team capacity, resolve cross-project dependencies, and allocate resources effectively across concurrent projects.
• Stakeholder Reporting & Risk Management: Deliver clear, transparent updates to senior leadership regarding project milestones, timescales, and progress. Identify potential delays early, evaluate ripple effects across the portfolio, and re-prioritise resources swiftly when business needs evolve.
• Technical Engagement: Discuss systems, architecture, and technical challenges comfortably with developers, technical teams, and non-technical retail stakeholders alike.

Key Requirements & Candidate Profile

• Technical Fluency: Strong background managing technical or software delivery programmes. A background in software development or engineering is highly advantageous.
• Resource & Capacity Management: Proven track record in mapping team capacity, identifying bottlenecks, and maintaining clear feedback loops with technical delivery teams.
• Hands-on Delivery Ownership: Strong command of day-to-day workflow management, ticket refinement, backlog ordering, and proactive risk mitigation.
• Executive & Team Communication: Confident communicator, comfortable delivering status updates to senior executives and engaging directly with delivery engineers on technical details.

£60000 - £69000 / year

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