Travel Agency Support and Commercial Executive

Our client is a market-leading luxury cruise company, offering some of the world's most unforgettable travel experiences.
Specialising in bespoke, high-end river cruises, the business operates an exceptional programme covering destinations across Europe, Africa, Asia and the Middle East.
Following a record-breaking year of growth in revenue and bookings, the company is now looking to recruit a Travel Agency Support & Commercial Executive to join its team.
This is a pivotal role for someone who enjoys combining travel trade support with commercial responsibilities, building strong relationships with travel agency partners and supporting initiatives that drive business growth.
Previous experience within the travel industry in a support or commercially focused role is essential.
This role is offered on a hybrid basis - Surrey.
Travel Agency Support and Commercial Executive Key Responsibilities:
Provide support to the field Sales team and Business Development Executive.
Act as a key point of contact for travel agents and tour operators, building and maintaining strong working relationships.
Monitor the agency support mailbox, ensuring enquiries and requests are responded to within 48 hours.
Create and maintain travel agent profiles within the company's booking system.
Support the development and administration of commercial agreements and preferred partner arrangements with travel agencies.
Assist with the planning, implementation and tracking of commercial initiatives and sales campaigns.
Work closely with the Marketing team to coordinate and deliver marketing and promotional requests.
Travel Agency Support and Commercial Executive Experience Required:
Previous experience within the travel industry in a support or commercially focused role is essential.
Excellent written and verbal communication skills.
Strong data management skills, with the ability to work across multiple platforms and software systems.
Confident user of Microsoft Office, particularly Excel.
Advanced Excel skills, including PivotTables, XLOOKUP and reporting.
Ability to manipulate raw data and produce accurate, insightful ad hoc reports.
Strong organisational skills, with the ability to manage multiple projects and competing priorities simultaneously.
Travel Agency Support and Commervial Executive Salary & Benefits:
Salary of up to £34,000, plus company bonus.
Complimentary seven-day cruise every year for you and a guest.
23 days' annual leave, plus eight bank holidays.
Educational trips and ship visits.
Exclusive travel discounts.
Hybrid working.
Company pension scheme.
For a confidential discussion about this exciting opportunity, please apply today.
A member of our team will be in touch to discuss your application.