Team Manager

Who are we?
Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients. 

The Role
The successful Team Manager will be responsible for ensuring that all elements of the bonded warehouse process is managed effectively, ensuring that standards are preserved. This role is integral to achieving the required levels of performance against set KPI’s by the use of effective people and task management. You will demonstrate discipline and be keen to achieve high quality, organised and consistent results. 

Key Responsibilities

• Ensure that all activities are planned and organised to meet scheduled targets utilising the team effectively 
• Maintain and monitor working practices, systems and processes to meet schedules. Ensure all costs are contained within agreed financial guidelines 
• Organising staff and equipment within specified cost targets and in order to meet forecast 
• Using the Bond management information, initiating and reviewing action plans as required and communicating issues and solutions where necessary 
• Providing information to assist in the effective review of Bond and Team Performance 
• Monitoring performance against compliance and ensuring corrective action plans are introduced and reviewed as required 
• Ensuring that all Custom & Excise documentation is complied with and Bond processes adhered to 
• Building  customer relationships which help the Bond meet business needs whilst providing expert knowledge to customers on operating processes 
• To ensure the Bond operation complies with all legislation, company and customer requirements 
• Investigating, analysing, suggesting and implementing corrective actions to resolve problems across all areas of the operation 

Skills, Knowledge and Expertise

• People management skills, e.g. dealing with performance issues, grievances, holidays, and absence management 
• Ability to plan, organise and delegate 
• Attention to detail and accuracy 
• Computer literate 
• Communication Skills – must be able to communicate at all levels 
• An understanding of health and safety regulations  
• Must be methodical, and logical in their approach to work  
• Working knowledge of WMS 
• Experience/ knowledge of Materials Control processes 
• Current Airline Security Certification 
• Knowledge of HMC&E regulations 

Benefits

What's in it for you?

• An opportunity to be part of the Emirates global family.
• Free breakfast, lunch and dinner on site
• Free tea and coffee 
• Simply health Plan
• Refer a Friend Scheme
• Discounted gym membership at over 2000 gyms nationwide
• Cycle to Work Scheme
• Opportunity to enhance your learning through our inhouse apprenticeship programme

If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible.