Pharmacy Assistant

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Vacancy Reference 185-34687-14481

Apply for this job Positions Available: 1 Contract Type: Permanent Whole Time Equivalent (WTE): 0.8 Salary Range: Band 3: £25760 - £27476 per annum pro rata Weekly Working Hours: 30 Location: Castle Place Practice, Kennedy Way, Tiverton Closing Date: 05/11/2026 Job Category: Allied Health Professional Region / Division: Eastern Services - Agenda for Change Staff Group: Allied Health Professionals

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

We are seeking a motivated and organised Pharmacy Assistant to join our busy GP practice team. The successful candidate will support the delivery of a safe, efficient and patient-focused prescription service, working closely with both our Reception and Pharmacy teams.

Key responsibilities include processing prescription requests, maintaining accurate patient records using the EMIS clinical system, responding to patient enquiries by telephone and email, and resolving routine prescription queries in line with practice policies and standard operating procedures.

The ideal candidate will have excellent communication and IT skills, strong attention to detail, and a commitment to delivering high-quality patient care within a fast-paced primary care environment.

This is an excellent opportunity to contribute to the smooth running of an essential NHS service while developing your skills within a supportive practice team.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The successful candidate will be responsible for processing prescription requests accurately using the EMIS clinical system, maintaining electronic patient records, and ensuring all prescription-related documentation is completed to a high standard. You will act as a key point of contact for patients, carers, community pharmacies and healthcare professionals, helping to resolve routine prescription queries and ensuring an effective service is provided at all times.

Working both independently and as part of a team, you will use your strong organisational and communication skills to manage prescription requests, maintain accurate electronic filing systems, and support the ongoing development of prescription processes. You will also contribute to service improvement initiatives and practice developments that enhanc