Project Manager
Talent International UK · Windsor, South East
Project Manager at Talent International UK, based in Windsor, South East, paying £500.00 - 540.00 per hour. This is a contract role with hybrid working.
- Salary
- £500.00 - 540.00 per hour
- Location
- Windsor, South East · Hybrid
- Contract
- Contract
- Posted
- 2 days ago
- Closes
- 21 Nov 2026
Reference job/project-manager_e6b891fc-9d49-45c6-8561-fe0208014ebd
About the role
Job Description:
Project Manager - CRM, CCaaS & CX Transformation
Location: Windsor (Hybrid working 1-2 days a week onsite)
Type: 6 months rolling contract
Currently I am looking for a Project Manager to lead a multi-workstream transformation programme across CRM, Contact Center (CCaaS), and Customer Experience (CX).
Key Responsibilities
- Lead end-to-end delivery of CRM, telephony, and CX projects from initiation through post-go-live.
- Coordinate cross-functional teams across Customer Operations, IT, Digital, PMO, and vendors.
- Establish governance (RAID), manage budgets, and oversee resource planning.
- Drive operational readiness, user adoption, and process change for service teams.
Requirements
- Proven delivery on major platforms: Salesforce, Dynamics 365, ServiceNow, Genesys, Amazon Connect, Five9, or NICE.
- Expertise in both Agile and Waterfall methodologies.
- Strong stakeholder alignment skills; experience in regulated sectors (Finance, Utilities, Telecoms) is a plus.
- PRINCE2, PMP, or Agile certification.
Project Manager - CRM, CCaaS & CX Transformation
£500.00 - £540.00 / hr
Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
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Reference: job/project-manager_e6b891fc-9d49-45c6-8561-fe0208014ebd · Posted 2 days ago · Closes 21 Nov 2026 · Listed via Talent International UK
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