Education Case Officer

Education Case Officer

Rate: £300 per day (Umbrella)
Contract: Initial 3-month contract with strong potential for extension
Location: Fully Remote Working

This is an excellent opportunity for a professional with experience managing Education, Health and Care Plans (EHCPs), working within statutory timescales, and supporting children and young people with Special Educational Needs and Disabilities (SEND).

The successful candidate will act as the main point of contact for parents, carers, young people, schools and professionals throughout the EHCP process, ensuring a person-centred approach is maintained and positive outcomes are achieved for children and families.

Key Responsibilities

• Act as the named point of contact for parents, carers, children, young people and professionals throughout the EHCP process.


• Prepare and maintain high-quality Education, Health and Care Plans (EHCPs) in both draft and final form, ensuring statutory requirements and deadlines are met.


• Manage a caseload of children and young people with SEND, ensuring appropriate educational placements and support arrangements are secured.


• Attend meetings, reviews and case conferences to resolve disagreements and facilitate positive outcomes for service users.


• Respond promptly and professionally to casework enquiries from families, schools and partner agencies.


• Support the preparation of Local Authority cases for SEND Tribunals, ensuring documentation meets legal requirements.


• Work collaboratively with schools, health professionals, social care teams and other stakeholders to ensure a coordinated multi-agency approach.


• Oversee and, where required, attend annual reviews of EHCPs, ensuring recommendations and actions are implemented within statutory timescales.


• Prepare and present cases to assessment, triage and multi-agency panels, providing comprehensive information to support decision-making.


• Maintain accurate records and data on internal systems and produce reports as required.


• Monitor compliance with statutory deadlines and support smooth transitions between educational phases.


• Contribute to service development, policy implementation and continuous improvement initiatives.


• Participate in ongoing professional development and share best practice with colleagues.

Essential Requirements

• Previous experience working as an Education Case Officer, SEND Case Officer, or similar role within a Local Authority.


• Extensive knowledge of SEND legislation, the Children and Families Act 2014, and the EHCP process.


• Experience managing complex caseloads and meeting statutory deadlines.


• Strong understanding of SEND Tribunals, mediation processes and dispute resolution.


• Excellent communication and stakeholder management skills.


• Ability to work independently in a remote environment while managing competing priorities.


• Strong organisational, report-writing and case management skills.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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