HR Administrator

HR Administrator

6 -12 months initially

London - Hybrid 3 days in the office

To undertake administrative processes and transactions that support the delivery of HR's services to employees, managers, and the business

pro-actively respond to employees and managers queries and requests regarding the HR's services

The HR Department is responsible for the delivery of services that require query handling to be carried out these include payroll, benefits, pensions, immigration, international mobility, HR analytics, remuneration, learning & development, talent management, succession planning and recruitment. These processes are often supported by Oracle HR and SuccessFactors as well as spreadsheets and email. Quality, accuracy, and speed are key to upholding HRs reputation in successfully delivering its services.

The role customers include c.2,000 employees and managers; HRBPs; Country HR heads

The role will need to maintain effective relationships with:

A network of HR employees responsible for HR service administration in London, & EMEA.

HR service experts (for the service they administer) who have deep knowledge and experience of the service its policies, processes, and systems

Responsibilities

• On-boarding and Off-boarding employees.


• Responding accurately in line with SLAs to employee and managers requests.


• Employee life cycle changes such as people moving roles, promotions, salary increases.


• Preparing references.


• Background Screening audits.


• Maintaining employee records and files.


• Processing HR's invoices.


• HR analytics and reporting.


• Undertaking appropriate controls to ensure the quality and accuracy / data integrity.


• Supporting projects to continually improve the service.


• Supporting ad hoc HR projects.


• Being a strong and reliable team member who supports others achieve the Departments goals and objectives.

Skill/Experience

• Proven experience working in a busy HR environment in a similar role.
  Solid HR Administrative skills
  Broad knowledge and understanding of HR and associated processes
  CIPD qualification, advantageous
  Good organisational skills, self-motivated and a flexible attitude
  Punctual, polite, and professional manner


• Strong customer service focus


• Strong interpersonal empathetic and listening skills


• Good verbal and written communication skills


• Ability to work collaboratively with peers and managers


• Can be versatile, adaptable as the situation dictates; to deal positively with ambiguity


• Good eye for and attention to detail


• Ability to think creatively and be innovative in solutions that are delivered


• Experience in working with people from different countries and cultures


• Numerate, logical, organised, flexible and creative approach to problem solving


• Degree level education or equivalent professional qualifications is desirable


• High level of IT literacy in particular Excel


• While committing to the team objectives, demonstrate personal accountability for delivery of personal actions


• Demonstrable ambition and clear desire to contribute to both personal and Bank's growth & development.


• Acts with highest standards of integrity and fairness to colleagues and clients