Commercial Manager

Commercial growth

• Own the full sales cycle, from lead generation and referral through to contract award.

• Win new adult and paediatric complex care packages across complex home care, learning disabilities, brain injury and high acuity care.

• Drive bid, tender and framework submissions alongside our bid function.

• Lead rate negotiations that balance commercial return with safe, high quality care.

Commissioner and stakeholder engagement

• Act as the primary commercial interface with ICBs, CHC teams, Local Authority commissioners, case managers and service managers.

• Navigate CHC funding pathways, Personal Health Budgets (PHB) and joint-funded packages with confidence.

• Position Fidelis as a trusted, responsive provider across ICB and CHC frameworks.

Division build and leadership

• Define the division’s strategy, structure and commercial targets.

• Work closely with our Clinical Lead, Compliance, Recruitment and Operations teams.

• Embed a high-performance, target-driven culture from day one.

Mobilisation and delivery

• Oversee safe, timely mobilisation of new packages.

• Ensure a seamless transition from sale to delivery to long-term retention.

Market intelligence and reporting

• Stay ahead of ICB commissioning priorities, budget pressures, competitor activity and pricing trends.

• Report regularly to the Directors on revenue, package wins and conversion rates.

• Keep the CRM and pipeline accurate and visible.