Dynamics 365 CE / CRM Technical Consultant

Dynamics 365 CE / CRM Technical Consultant - 3 Month Contract

Location: London Onsite
Contract: 3 months

Role: Dynamics 365 CE / CRM Technical Consultant

We are looking for an experienced Dynamics 365 CE / CRM Technical Consultant to deliver a hands-on new Microsoft Dynamics 365 CE Sales solution on an initial 3-month contract.

The primary focus of this role is Dynamics 365 CE delivery, requiring proven experience in designing, building, configuring, deploying and migrating CRM solutions. You will take ownership of the technical delivery lifecycle, from requirements gathering and solution design through to configuration, CRM migration, integration, testing, UAT, training and go-live.

We are seeking a consultant who can work independently, translate business requirements into a practical CRM solution, and deliver results within a fixed project timeframe.

The successful consultant will need strong experience delivering Dynamics 365 CE Sales implementations and CRM migrations within tight project timescales.

Key Responsibilities

• Lead requirements and discovery workshops with business and technical stakeholders
• Design and configure a Dynamics 365 CE Sales solution aligned with business requirements.
• Configure core CRM functionality, including accounts, contacts, leads, opportunities, activities and sales pipelines
• Customise forms, views, business rules, security roles and business process flows
• Design and manage the Microsoft Dataverse data model
• Plan & deliver the migration from the existing CRM into Dynamics 365 CE
• Manage data mapping, cleansing, deduplication, transformation and reconciliation
• Configure and deploy Dynamics 365 CE solutions accross relevent environments.
• Develop and validate end-to-end sales processes and CRM functionality
• Support integrations with Zoom and Google Cloud Platform (GCP)
• Conduct configuration, integration, regression and migration testing
• Support user acceptance testing UAT, troubleshoot issues and manage defect resolution
• Develop dashboards and reporting, to support business users
• Deliver user training, technical documentation and handover
• Support go-live and post-migration validation

Essential Experience

• Minimum 3 years' hands-on Dynamics 365 CE Sales implementation experience
• Proven experience building, designing, configuring and deploying Dynamics 365 solutions, particularly Dynamics 365 Sales.
• Demonstratable experience delivering CRM data migrations into Dynamics 365 CE.
• Minimum 3 years' CRM migration experience into Dynamics 365 CE Sales
• Strong Dynamics 365 Sales configuration experience
• Strong practical knowledge of Microsoft Dataverse and CRM data modelling
• Strong understanding of CRM data mapping, migration, transformation and data cleansing
• Business Process Flows
• Security roles and access controls
• Experience with Dynamics 365 solution management and deployment
• Experience with Requirements gathering and solution design
• Integration and API experience
• End-to-end testing and UAT
• Experience delivering user training and technical handover
• Ability to independently deliver within a fixed 3-month project timeframe

Desirable

• Power Automate
• Power BI
• Zoom integration
• Google Cloud Platform / GCP
• Microsoft Power Platform experience
• Relevant Microsoft Dynamics 365 / Power Platform certifications
• Experience within sport, hospitality or another fast-paced commercial environment

The Ideal Candidate

You will be hands-on Dynamics 365 CE Specialist who can take a CRM implementation from design through to deployment and migration. You should be confident working with stakeholders, making technical decisions, solving problems independently and delivering a functional solution within tight deadlines.

Dynamics 365 CE/CRM is the primary focus of this role. Broader Power Platform knowledge is beneficial but secondary to proven, practical CE implementation and migration experience,

GCS is acting as an Employment Business in relation to this vacancy.