Parts Advisor

Parts Advisor

 
Marshall Audi Oxford 
Basic salary £31,324 | OTE £37,824 ; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to wellbeing support, exclusive shopping and lifestyle perks.
Full-time | Monday – Friday, with Saturdays on a rotational basis

Keep our workshop moving with your parts expertise with one of UK’s most respected automotive groups.

At Marshall Audi Oxford, we’re offering an exciting opportunity for a proactive and well-organised Parts Advisor to join our aftersales team and support seamless workshop operations.

In this role:

• You’ll receive, unload and accurately record all incoming parts and stock deliveries.
• You’ll store and organise parts, maintaining clear, up-to-date inventory records in our internal systems.
• You’ll respond to internal workshop and external customer enquiries in person, by phone and via email, delivering a quick and expert service.
• You’ll pick and distribute parts for technicians, working closely with service advisors and the sales team to keep every job on schedule.

We're looking for:

• Someone with previous experience as a Parts Advisor, ideally within a franchised dealership.
• Someone comfortable following established processes and procedures, and working both independently and as part of a team.
• Someone motivated, organised and who prioritises Health & Safety in the workplace.
• Someone tech-savvy and confident using iPad or similar software for inventory management.
• Most importantly, someone who takes pride in delivering a positive experience for every customer and colleague, every time.

• Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.