Food Services Assistant

Sodexo · Telford, West Midlands

Food Services Assistant at Sodexo, based in Telford, West Midlands. This is a permanent role.

Salary
Competitive
Location
Telford, West Midlands
Contract
Permanent
Posted
1 day ago
Closes
21 Nov 2026
Sector
Barista

Reference SDX/TP/1022707/163323

About the role

  • 20 hours per week

  • Monday to Friday

  • Shifts between 7:30am and 2:30pm

  • £12.71 per hour

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is TF3 4LR

Job Introduction

We’re looking for a friendly, reliable and flexible Food Service Assistant to join our catering team.

You’ll support the delivery of high-quality food and hospitality services across the kitchen, café and dining areas, helping to create a clean, welcoming and professional environment for customers, visitors and colleagues.

This is a varied role where you’ll support food and beverage service, barista duties, till operation, cleaning, stock management and general catering activities.

Key Responsibilities:

  • Prepare, serve and replenish food, beverages and catering products.
  • Provide friendly and professional customer service.
  • Operate coffee machines and provide barista services.
  • Operate tills and follow cash-handling procedures.
  • Support click & collect services through the Everyday App.
  • Maintain high standards of cleanliness, hygiene and presentation.
  • Complete cleaning schedules and carry out pot wash duties.
  • Receive, check, store and rotate stock using FIFO principles.
  • Monitor and record food storage temperatures.
  • Follow Food Safety, HACCP, COSHH and Health & Safety procedures.
  • Report equipment faults, hazards and maintenance issues promptly.
  • Maintain clean, safe and organised catering and storage areas.
  • Complete required records, checklists and documentation accurately.
  • Support colleagues and work flexibly across the catering operation.
  • Attend training, team briefings and meetings as required.

What We’re Looking For:

  • Has excellent customer service and communication skills.
  • Works well both independently and as part of a team.
  • Is organised, reliable and able to prioritise tasks.
  • Has a positive and flexible approach to changing operational needs.
  • Understands the importance of Food Safety and Health & Safety.
  • Has good attention to detail and basic numeracy and literacy skills.
  • Is comfortable with physical duties, including standing, lifting and handling stock.
  • Takes pride in maintaining high standards of cleanliness and presentation.

Desirable Experience

  • Previous experience in catering, hospitality, food service, café or customer service.

  • Barista or coffee machine experience.
  • Till and cash-handling experience.
  • Knowledge of Food Safety, HACCP or COSHH.
  • Food Safety/Hygiene or Manual Handling training.
  • Experience within a corporate, government, public sector or commercial catering environment.

Previous experience is beneficial, but a positive attitude, willingness to learn and commitment to excellent customer service are equally important.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Reference: SDX/TP/1022707/163323 · Posted 1 day ago · Closes 21 Nov 2026 · Listed via Sodexo

Know someone who'd be great for this? Get a shareable card

Apply for this job

This role is listed via Sodexo. Applications are handled on the employer's site.

Apply on employer site

Opens the employer's website in a new tab.

Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.

Report this job
Salary Competitive
Apply now