Technical Administrator

The role

The Technical Administrator’s role is to provide support to the Executive Administration team and Administration Manager to complete the administration requirements within their unit. This role involves supporting individuals and technical teams by providing efficient and effective administrative support. 

The Technical Administrator demonstrates strong organizational skills, effective time management, and the confidence to challenge when necessary. Being driven, proactive, and taking initiative is crucial   

You will be responsible for the following: 

• Administrative duties consisting of mostly audio typing long reports, emails, scanning and photocopying. 
• Collaborating with technical staff to ensure project deliverables are completed on time, within SLAs. 
• Liaising with the company’s clients and ensuring high-quality customer care. 
• Organising all project related paperwork. 
• Monitoring the progress of a project and promoting updates from technical employees within agreed SLA’s. 
• Sorting and publishing incoming and outgoing project related emails. 
• Ensure all enquiries are managed to agreed SLA’s. 
• Publishing to and updating the Business Management System (BMS). 
• Answering telephone calls and taking clear and concise messages. 
• Arranging appointments for site visits, updating the unit outlook calendar. 
• Supporting Senior and Executive administrators. 
•  At all times to comply with the requirements of the Company’s administrative, personnel procedures and Health & Safety regulations. 

The team

Gateley Smithers Purslow is part of Gateley Built Environment, a multidisciplinary consultancy made up of four established specialist businesses: Gateley Hamer, Gateley RJA, Gateley Smithers Purslow and Gateley Vinden.

Together, we bring more than 600 property specialists together with the property and construction lawyers in Gateley Legal. This gives our clients access to connected expertise across the full property lifecycle, from strategy, funding and development through to occupation, long-term asset management and exit.

For our people, it means being part of a specialist business with its own established identity and close-knit culture, while benefiting from the range, scale and career opportunities available across Gateley Built Environment and Gateley plc. You will have opportunities to work on varied projects, collaborate with experts across different disciplines and build a long-term career within the wider group.

The person

Candidates will be able to demonstrate the following attributes:

• High proficiency in Microsoft Excel and Microsoft Suite.
• Experience of handling a broad range of customers on the telephone, providing a high-quality customer care and understanding.
• Experience of working in a administrative role.
• Experience of working with individuals across departments and liaising with external customers
• Fast and efficient typing skills.
• Enthusiastic, committed and a fast learner with previous experience of a busy environment.
• Computer literate and fast, precise typing skills.
• Good time management skills, solid organisational skills and the ability to prioritise a varied workload.
• Ability to work on own initiative but understand the importance of working well within the team.
• Strong communication skills – both verbal and written.