B&M
Customer Service Supervisor
Customer Service Supervisor at B&M, based in Bicester, South East. This is a part-time role.
- Pay
- Not given by the employer
- Hours and contract
- Part-time · On site
- Location
- Bicester, South East
- Closing date
- Sector
- Customer Advisor
Reference https://jobs.bmstores.co.uk/vacancies/23098/customer-service-supervisor.html
About the role
- Date Posted: - 20 Oct 2026
- Company Display Name: - Customer Service Supervisor -
- Sector: - Retail / Stores
- Location: - Bicester
- Vacancy Type: - Part Time
- Salary: - £12.89 per hour
- Job Description: -
B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Bicester! This is a permanent, part time role working 20 hours per week, and will require the flexibility to work shifts between the hours of 7am and 10pm.
We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.As an essential retailer, our stores are fast-paced and trade 7 days a week.
As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!You will also:
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that you have the following:
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.
Reference: https://jobs.bmstores.co.uk/vacancies/23098/customer-service-supervisor.html · Posted 1 week ago · Closes 26 Nov 2026 · Listed via B&M
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