Service Advisor
Marshall Motor Group · Bolton, North West
Service Advisor at Marshall Motor Group, based in Bolton, North West. This is a permanent role.
- Salary
- Competitive
- Location
- Bolton, North West
- Contract
- Permanent
- Posted
- 11 hours ago
- Closes
- 19 Nov 2026
- Sector
- Waiting Staff
Reference https://careers.marshall.co.uk/vacancies/6410/service-advisor.html
About the role
- Business Area: - Marshall Store
- Location: - Bolton
- Vacancy Type: - Permanent
- Salary: - £31,616 | OTE £37,000
- About The Role: - Service Advisor
Marshall Mercedes-Benz + SMART and Divisional Roles Bolton
£31,616 | OTE £37,000 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 46.25 hours per week, including 1 in 4 Saturday mornings on a rota basis
At Marshall Mercedes-Benz + SMART and Divisional Roles Bolton, we’re offering an exciting opportunity for a friendly, customer-focused Service Advisor to join one of the UK’s most respected automotive groups.
In this role:- You’ll be the crucial link between our customers and the workshop, delivering a seamless and professional service from booking through to collection.
- You’ll welcome customers at the front of house, keep them informed throughout the process, and proactively manage follow-ups to maintain strong relationships and customer satisfaction.
- You’ll complete admin tasks efficiently and accurately, support customers with future vehicle needs, and act as a trusted advisor when it comes to maintenance, repairs, and service plans.
- Someone with ideally an automotive background, but more importantly with the right customer service experience.
- Someone organised and detail-oriented, with excellent communication skills and the ability to manage their own workload and customer base.
- A team player who can handle issues professionally, keep calm under pressure, and use systems confidently to keep customers updated.
- Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
What will we offer you for your commitment to us?- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: 2-Day Marshall Customer Service course, to get hands on with the role and ask questions in a collaborative space, setting you up for success from day one. We will also deliver a future bespoke session to ensure you are comfortable with your progress.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.
- You’ll be the crucial link between our customers and the workshop, delivering a seamless and professional service from booking through to collection.
Reference: https://careers.marshall.co.uk/vacancies/6410/service-advisor.html · Posted 11 hours ago · Closes 19 Nov 2026 · Listed via Marshall Motor Group
Know someone who'd be great for this?
Get a shareable card
Apply for this job
This role is listed via Marshall Motor Group. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.