Logistics coordinator

Role: Logistics coordinator

Job Type: 6 month contract

Salary: £30,000 p.a

Hours of work: Mon-Fri (Remote)

Location: Leeds

Position summary:

Reporting to the Logistics Manager, the Logistics Coordinator will coordinate the day-to-day movement of pathology samples from customers to the relevant laboratory across the UK. The role will manage courier driver rotas, coordinate subcontractor coverage and keep customers, drivers and laboratories informed of collection and delivery arrangements. The post holder will investigate collection queries and service issues, maintaining accurate records in the customer relationship management (CRM) system and escalating matters appropriately.

The role will support legal and safe operations through driver licence checks, vehicle insurance records and review of fuel reports. It will also arrange hire cars, record holidays and sickness in People HR, and support continuous improvement activity. This is a 6-month fixed-term contract, home based and occasional out-of-hours cover when required.

Responsibilities:

• Managing driver rotas and daily operational coverage
• Coordinating customer sample collections and deliveries to the relevant laboratory within agreed timeframes
• Handling collection queries and investigations, and issuing clear updates to customers, drivers and laboratories
• Coordinating subcontractors, courier coverage and hire-car arrangements
• Maintaining CRM and People records, vehicle insurance records and fuel reports
• Supporting driver licence checks, legal and safe operations, continuous improvement and other duties assigned by the Logistics Manager

Education and experience

Relevant experience in logistics, transport, administration or operations is preferred. Experience coordinating drivers, couriers, subcontractors or time-sensitive collections is desirable, as is experience in a customer-facing coordination role. A basic understanding of how to operate a logistics division legally and safely is required. The post holder must be organised, proactive, able to work independently and meticulous in maintaining accurate records. Equivalent practical experience will be considered.

Required skills

• Microsoft Word and Teams; working knowledge of Excel including formulas, lookups and pivot tables; confident telephone communication; professional written and verbal communication; accurate CRM data maintenance; and the ability to share and exchange information clearly.
• Preferred skills:
• Experience using workday or a similar people-management system
• Experience maintaining vehicle insurance, fuel and driver compliance records
• Experience arranging hire cars or coordinating courier and subcontractor services

If this is something that you'd be interested in please apply with updated CV and I will be happy to connectw wih you at the earliest

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

skills

customer care