Digital Consultant

Location/s: Manchester, London, Birmingham, Leeds; UK
Recruiter contact: Danielle Rhall

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

About the business unit

Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors.

We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services.

APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management.

Strategic advisory

Client organisations face increasingly complex and interconnected challenges throughout their business, and drivers for change are both wide ranging and influential on each another. This includes the need to maximise investment, pursuing net zero and making the energy transition. Climate resilience, digital transformation, and environmental and social outcomes also command new ways of thinking and working.

Our range of strategic advisory capabilities help executive teams articulate the future state of their enterprise, programme or problem that aligns their people, processes, information, and technology.

Our integrated management consultancy services leverage our rich technical excellence of complex problem solving, proven through the practical delivery of projects and programmes through our asset management, business change, digital and data, and value chain solutions.

About the team

Mott MacDonald’s Digital Consulting team helps clients define, implement and operate digital capabilities that improve organisational performance and delivery outcomes. We work across major infrastructure, transportation, energy, defence, water, cities and government sectors, helping clients answer critical questions such as:

• How do we improve our data and information management capability, our decision-making, share knowledge and lessons learned, and optimise our delivery?
• How do we maximise value from our information, data and knowledge, through technology, digital twins and smart cities technology and AI?
• How do we transform our operating model, implement digital change and new ways of working, whilst realising measurable benefits?

Our team combines expertise spanning digital strategy, information management, business analysis, enterprise architecture, data and analytics, digital delivery, and change management and supports clients in AI and emerging technologies readiness.

Overview of the role

As a Digital Consultant, you will help clients solve complex business and digital challenges by shaping strategy, defining requirements and delivering transformational change. Working across digital, data, information and technology domains, you will support clients to understand their needs, develop target operating models and governance frameworks, design and validate solutions, and prepare organisations for successful adoption and implementation.

This is a highly client-facing role requiring strong stakeholder management, facilitation and influencing skills, with the ability to build trusted relationships and support decision-making at all levels. You will work as part of multidisciplinary teams to deliver high-quality outcomes, while also contributing to business development, thought leadership, capability growth and work-winning activities.

We are seeking consultants who combine strategic thinking with practical delivery experience, are comfortable operating in complex environments, and bring a blend of consulting, analysis, digital and transformation expertise, underpinned by strong communication, problem-solving and stakeholder engagement skills.

Key responsibilities and duties include:

• Build and maintain trusted client relationships, understanding organisational objectives, challenges and opportunities to shape tailored digital solutions
• Develop digital strategies, operating models and implementation roadmaps that enable clients to achieve business objectives and deliver value
• Support clients in identifying digital opportunities, developing business cases and delivering measurable improvements in organisational performance, project delivery and asset outcomes
• Help design and support the implementation of digital, information and data capabilities that improve organisational performance, decision-making and delivery outcomes
• Define requirements, governance approaches and information needs that support effective decision-making, digital delivery and business objectives
• Analyse, optimise and design business processes that support enterprise architecture, systems integration and effective information flow
• Manage stakeholder engagement activities, including workshops, interviews and discovery sessions, to capture requirements and identify opportunities
• Support adoption and communication planning

Consultants are not expected to be specialists across all areas of digital consulting. Successful candidates will typically bring broad consulting capability alongside deeper expertise in one or more disciplines such as the digital transformation, business analysis, information and data management, organisational change or digital delivery out detailed below. 

Candidate specification

Essential:

• Experience with organisational digital maturity assessment, evaluating current and future-state operating environments and identifying improvements
• Demonstrable experience with strategy development, operating models, transformation roadmaps, business cases and implementation plans
• Strong analysis, process design and problem-solving skills, including requirements gathering, gap analysis and solution development
• Good stakeholder management and communication skills, with the ability to engage, influence and build relationships
• Ability to facilitate workshops, interviews and stakeholder discussions, capturing complex information into clear recommendations