Technical Support Engineer
TechMet Appointments · Belfast, Antrim
Technical Support Engineer at TechMet Appointments, based in Belfast, Antrim, paying £35,000 - £45,000 per annum. This is a permanent role.
- Salary
- £35,000 - £45,000 per annum
- Location
- Belfast, Antrim
- Contract
- Permanent
- Posted
- 2 hours ago
- Closes
- 17 Nov 2026
- Sector
- IT Support
Bang in line with the market for it support
Reference job/technical-support-engineer
About the role
- As a key member of the Operations Team you will install, configure, test, maintain and support our systems at customer sites, including hardware, software, cabling configuration and testing.
- You will provide a quality on-site and remote technical support service to internal and external customers, follow customer issues through to completion to ensure resolution and customer satisfaction have been achieved.
- You will take a pro-active approach to support, implementing contingency procedures to improve service.
- You will contribute to the ongoing development of both existing and future products.
- As a key channel between the customer and Development Team, you will feedback customer improvement ideas for evaluation.
- Excited by technology you will keep up to date with current and future technology.
- Carry the support phone on an agreed rota basis and provide out of hours assistance to staff, customers and strategic partners.
- Contribute to the evaluation of new technologies and software products as relevant to the development of Lava Group products
- Work with the Project Manager to ensure the successful implementation of key projects.
- Provide pre-sales support, eg, facilitate product demonstrations and trade shows.
- Possess a mix of engineering and IT skills.
- BTEC/HNC in Electronic and Electrical Engineering with experience and interest in IT.
- At least 1+ years’ experience in a technical support/installation role preferably within electronics or Fire & Security service industries.
- Experience of PC based support tools.
- Logical, methodical thinker with creative problem-solving ability.
- A proven ability to respond positively to challenges.
- Full clean driving license.
- Successful application for full security clearance.
- Work flexible hours to meet business needs.
- Competitive salary
- Company van
- 10% annual bonus.
Reference: job/technical-support-engineer · Posted 2 hours ago · Closes 17 Nov 2026 · Listed via TechMet Appointments
Apply for this job
This role is listed via TechMet Appointments. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.