Service Engineer
Machine Mart Ltd · Nottingham, East Midlands
Service Engineer at Machine Mart Ltd, based in Nottingham, East Midlands, paying £31,000 - £32,000 per annum. This is a permanent role.
- Salary
- £31,000 - £32,000 per annum
- Location
- Nottingham, East Midlands
- Contract
- Permanent
- Posted
- 2 days ago
- Closes
- 19 Nov 2026
- Sector
- Maintenance Engineer
27% below the typical rate for maintenance engineer
Reference 2451
About the role
Service Engineer working 44.5 hours per week.
Responsible to: Aftersales Manager
Responsible for: Repair of both customers and stock machines returned from our
Store Network.
Principle Responsibilities
Principle Responsibilities
- Manage throughput of product in the workshop, to agreed deadlines and quality standards.
- Ensure that a consistently high level of service is offered to our customers.
- Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping.
- Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork.
- Ensure that all company stock and spare parts are accounted for, and properly recorded when used. Ensure any items that may be needed at short notice are reordered without delay.
- Provide technical support to staff & customers with accuracy, efficiency & courtesy.
- Promote good Customer Service practices on the phone, at counter and on customer’s premises. Always represent the company in a clean and smart uniform and a courteous manner.
- Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff
- Any other reasonable duties as required.
- Identification reporting and rectification of any product quality issues with Aftersales Manager
- Personal training and development in conjunction with Aftersales Manager
- Development of new systems and work practices with Aftersales Manager
- Maintain accurate records and identify sources of errors in conjunction with Aftersales Manager
- Management of Health & Safety issues in conjunction with H & S Manager and
Aftersales Manager
- Comply with operational practice as determined by Aftersales Manager
- Comply with H & S regulations as determined by H & S Manager
Reference: 2451 · Posted 2 days ago · Closes 19 Nov 2026 · Listed via Machine Mart Ltd
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