Customer Service Officer
Blackfox Solutions · Belfast, Belfast
Customer Service Officer at Blackfox Solutions, based in Belfast, Belfast, paying £27,000 per annum. This is a permanent role.
- Salary
- £27,000 per annum
- Location
- Belfast, Belfast
- Contract
- Permanent
- Posted
- 4 days ago
- Closes
- 6 Nov 2026
- Sector
- Customer Advisor
21% below the typical rate for customer advisor
Reference job/customer-service-officer
About the role
Customer Service Officer, east Belfast
£27,000 + bonus, excellent benefits
We are working with a specialist insurance services business who are growing extensively to recruit for 2 permanent Customer Service Offices to join them in east Belfast.
These roles offer not just a generous salary & bonus, but exceptional holiday leave, private healthcare and more!
Joining a dedicated team you will be working and supporting new customers to the business, this will include;
· Liaising with customers on their cases, capturing and processing information on internal systems
· Liaising with surveyors and coordinating site visits to customers sites
· All ongoing coordination and administration
What we are looking for&
· Experience gained in a similar role
· Strong communication and interpersonal skills
· Confident IT skills, ideally with a CRM system
In return you can expect an excellent package including a generous salary, bonus scheme, brilliant holiday leave, healthcare plus genuine career and professional development opportunities.
Reference: job/customer-service-officer · Posted 4 days ago · Closes 6 Nov 2026 · Listed via Blackfox Solutions
Apply for this job
This role is listed via Blackfox Solutions. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.