Business Support Administrator

We're looking for an organised, proactive and ambitious Business Support Administrator to join our Quality & Innovation team.

This is a brand-new opportunity for either a graduate looking to kick-start a career in business improvement, technology and change, or an experienced administrator who wants to move beyond traditional administration and develop valuable project, systems and innovation experience.

Working closely with the Quality & Innovation Manager, you'll play a key role in supporting projects that improve how the firm operates, helping to streamline processes, enhance client service and drive positive change across the business.

Key responsibilities:

This is a varied role where no two days will be the same. You'll support a range of innovation, technology, business improvement and change initiatives, including:

• Coordinating projects and tracking actions to ensure delivery stays on schedule
• Supporting the implementation of business and client service improvements
• Producing internal communications, guidance documents and training materials
• Maintaining policies, procedures, templates and best-practice resources
• Gathering stakeholder feedback and supporting engagement activities
• Assisting with reporting, data analysis and business recommendations
• Researching and documenting opportunities to improve processes and ways of working
• Coordinating meetings, workshops and training sessions
• Supporting innovation and GenAI initiatives across the firm
• Providing day-to-day administrative and project coordination support to the Quality & Innovation team.