Projects Team Leader / Project Delivery Manager

Are you an experienced project professional who enjoys leading people, improving processes and keeping complex projects on track?

This is an excellent opportunity to lead a talented team delivering high-profile promotional campaigns for major global brands, while joining a business that offers genuine career development, excellent training and an outstanding benefits package.

You’ll take responsibility for the day-to-day leadership of a team of five, including Project Managers, a Junior Project Manager and Project Administrators.

This is a hands-on leadership role where you’ll provide direction, support and oversight across multiple project streams, ensuring campaigns are delivered on time, within budget and to a consistently high standard.

You’ll also act as a key link between senior management, clients and internal departments, helping your team overcome challenges while continually looking for ways to improve how projects are delivered.

You’ll be an organised and confident leader with experience overseeing complex, multi-stream projects and supporting a project delivery team.

This is an opportunity to step into a key leadership position within a successful global business, working on exciting campaigns while developing both your own career and the people around you.

What you'll do

• Lead, coach and develop a team of five project professionals.
• Oversee project timelines, budgets, costs, resources and delivery standards.
• Ensure workloads are effectively allocated and priorities are clear.
• Support and develop Project Managers, identifying future leaders within the team.
• Act as an escalation point for project risks, challenges and delivery issues.
• Attend client meetings and strategic project delivery sessions.
• Work closely with Data, Fulfilment and Production teams.
• Monitor team performance and KPIs, providing clear feedback and direction.
• Maintain high standards of reporting, quality assurance and ISO compliance.
• Identify process improvements and use root cause analysis to reduce errors and improve efficiency.

What you'll need

• Project management experience within a fast-paced environment.
• Previous experience leading, coaching or developing a team.
• An understanding of Agile, PRINCE2 or APM methodologies – qualifications would be advantageous.
• Strong commercial awareness, including budgets, costs and risk management.
• Excellent organisational and problem-solving skills.
• Confidence communicating with clients and senior stakeholders.
• Experience monitoring performance and working with KPIs.
• Strong Microsoft Office skills.
• A proactive, solutions-focused approach with excellent attention to detail.
• Experience within marketing communications, promotional campaigns, events or a similar project-led environment would be particularly valuable.

Benefits

• Exceptional 11% employer contribution
• 25 days + 8 bank holidays
• Christmas shutdown
• ongoing training
• genuine progression opportunities
• genuine career development