Waiting List Secretary

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We have an exciting opportunity for individuals to join the Planned Care Team supporting the delivery of additional Outpatient, Inpatient/Day case activity in our efforts to reduce current elective waiting times to below 52 weeks.

These posts will be based in the Planned Care Team and will work across a variety of specialties within Acute Services in the management of waiting lists, booking of theatre lists and managing the cross boundary working with National Treatment Centres. The post holders will be based in Ninewells Hospital and will require to work within several existing waiting list teams.

Applicants should have a team working approach and possess excellent communication, organisational and problem-solving skills. A sound understanding of the management of elective waiting lists, NHS Tayside Access Policy and Waiting Times Guidance and Trakcare booking processes are essential to the role.

The role requires the postholder to communicate in a professional manner with patients, their families and many different groups of hospital staff. This post can, at times, be pressurised therefore the ideal candidate would enjoy working in a challenging fast paced environment.

For further information please contact the Planned Care Programme Team via [email removed]

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Hours of work: 36 hours per week.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk / spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
• Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside