Contract Manager

At Sharpsmart, we are looking for a commercially minded Contract Manager to own a portfolio of healthcare customer accounts and play a critical role in our growth strategy.

This is not a traditional account management role. We are looking for someone who can build influential senior stakeholder relationships, clearly demonstrate value, drive retention, identify growth opportunities and become a trusted partner to our customers.

As Contract Manager, you will manage customer contracts throughout their lifecycle—from mobilisation and day-to-day performance management to review, renewal and continuous improvement. You will work closely with customers and internal operational teams to ensure contractual commitments are understood, delivered and evidenced.

This is a varied role requiring strong commercial judgement, excellent stakeholder management and a practical, solutions-focused approach to resolving issues before they affect customer experience or contract performance.

If you are passionate about delivering excellent customer outcomes, improving commercial performance and building long-term partnerships, we would love to hear from you.

What you'll be doing

About you

You will be commercially minded, customer focused and confident managing strategic accounts in a fast-paced service environment.

We are looking for someone with:

What we can offer

At Sharpsmart, you will have the opportunity to make a meaningful impact in a business that helps create safer, more sustainable healthcare environments. In return for your expertise and commitment, we offer:

A competitive salary and benefits package.

At Sharpsmart, we're on an exciting journey as we continue to grow, innovate and strengthen our position as the UK's leading healthcare waste management partner.

You'll join a business that values collaboration, accountability and continuous improvement, with opportunities to make a genuine impact for customers, colleagues and the healthcare sector.

One Team. One Customer. One Purpose.

Ready to build trusted partnerships, create value and help shape the future of healthcare services? We'd love to hear from you.