Commercial Account Handler

Published on 8 September 2026

Commercial Account Handler

• Location: Croydon area
• Broking
• Insurance

Pavilion Recruitment are working with a well-established, independent Chartered Insurance Broker who are looking for a Commercial Account Handler to join their friendly and experienced team.

This is a great opportunity for an ambitious Account Handler to join a highly personable regional broker, with the potential to progress into a Senior Account Handler role.

The Role

You will work closely with an experienced broker in the business who will guide and mentor you, whilst you both share and manage a portfolio of commercial SME clients, whilst providing a high level of service across renewals and day-to-day servicing.

The portfolio is predominantly Property Owners, alongside EL, PL, Combined and other commercial risks. You will manage around 20–30 renewals per month, with some warm new business opportunities also available.

Responsibility for processing MTAs.

Obtaining and negotiating quotations with insurers.

Broking via Acturis and via open market presentations when needed.

Building and maintaining strong client relationships.

Supporing with warm new business opportunities.

Identifying opportunities to develop existing client relationships

About You

We are looking for a confident and proactive Commercial Account Handler with:

Acturis experience – essential

Commercial insurance experience, ideally across a range of classes, although individuals with only a Property policy background are encouraged to apply

Excellent communication and client relationship skills

A proactive, hands-on approach

The confidence to take ownership within a small team

A genuine team-player mentality

This role could suit an experienced Account Handler, a Junior Handler looking to progress, or someone looking to move away from a larger City broker into a more supportive, relationship-led environment.

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Commercial Account Handler

Croydon area Broking Insurance Surrey

Pavilion Recruitment are working with a well-established, independent Chartered Insurance Broker who are looking for a Commercial Account Handler to join their friendly and experienced team. This is a great opportunity for an ambitious Account Handler to join a highly personable regional broker, with the potential to progress into a Senior Account Handler role. The […]

£35,000 - £45000