Senior Support Worker

Together for Mental Wellbeing · Bury St Edmunds, Suffolk

Senior Support Worker at Together for Mental Wellbeing, based in Bury St Edmunds, Suffolk, paying £27,571 per annum. This is a permanent role.

Salary
£27,571 per annum
Location
Bury St Edmunds, Suffolk
Contract
Permanent
Posted
6 days ago
Closes
31 Oct 2026
Sector
Support Worker

5% below the typical rate for support worker

Reference 591937

About the role

£ 27570.78 per annum
Full-time
37.5 hours per week

Make a Real Difference Every Day
Are you passionate about mental health, recovery, and empowering people to live independently?
Join Together for Mental Wellbeing as a Senior Support Worker and support individuals with complex mental health needs to build confidence, develop life skills, and achieve their personal goals.
About the Role
This is a senior mental health support role at Jankyns Place which is a supported accommodation service consisting of 17 flats.
You will:
  • Provide recovery-focused support to adults (18+) with complex mental health needs
  • Empower service users to gain independence and move into the community living independently
  • Build positive, meaningful relationships based on trust, respect and inclusion
  • Support individuals to attend appointments and engage in their community
  • Work as part of a supportive, values-driven team
Why Join Us?
  • Supportive, inclusive working environment
  • Ongoing training & career development
  • Be part of a values-led organisation focused on hope, empowerment and recovery
Apply Now
If you want a rewarding role where you can make a genuine impact, apply today and start your career journey with us.

Key Responsibilities

Functional Responsibilities
  • Line manage one or more SWs
  • Support the manager in the delivery of the service or contract
  • Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary.
  • Establish and maintain relationships of trust with service users including helping service users to set, prioritise and achieve goals
  • Support to manage tenancies
  • Value the lived experience of service users and enable them to use that experience to support each other and improve their experience
  • Carry out assessments and determine urgency of service user needs
  • Work with professionals from other agencies and make onward referrals
  • Take a lead on attending external meetings and attendance at multi-disciplinary team meetings
  • Carry out risk assessments and determine urgency of service user need
  • Assist service users to navigate the benefits and education systems
  • Assist service users to manage friendships and family relationships
  • Accompany service users to appointments
  • Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
  • Take a lead on client data management
  • Write clear word processed and handwritten reports and records in English
  • Contribute to contract compliance reporting and commissioning reporting
  • Participate in mandatory and job-related courses and learning activities
Key Leadership Behaviours
  • Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
  • Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process.

Skills, Knowledge & Expertise

About You

We’re looking for someone who is:
  • Passionate about mental health, recovery, and wellbeing
  • Empathetic, non-judgemental and person-centred
  • A strong communicator with great engagement skills
  • Resilient, organised and self-motivated
  • Keen to build a long-term career in mental health support

Job Benefits



At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.


Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091

As an employer, we are committed to making any reasonable adjustments during the recruitment process.
Benefits:

  • Casual dress
  • Company pension
  • Health & wellbeing programme
  • On-site parking
  • Sick pay
Work Location: In person

Reference: 591937 · Posted 6 days ago · Closes 31 Oct 2026 · Listed via Together for Mental Wellbeing

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Salary £27,571 per annum
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