Business Support Assistant (Events and ambassadors)

We are looking for an outstanding Business Support Assistant to join the Events and Ambassadors Team at The Duke of Edinburgh’s Award (DofE). 

This role is perfectly suited for someone with a critical eye for detail and a desire to solve problems. The Business Support Assistant works on all aspects of administration for the team including responding to internal and external enquiries by phone and email, processing responses to event invitations, preparing documentation for mailings, making travel bookings, liaising with suppliers and placing orders, preparing event materials and maintaining our electronic filing system. 

This is a home-based role, but you will be required to work from our Reading office (RG1) a minimum of one day per week. However, during periods leading up to events, there may be a requirement to attend the office more frequently to support with event planning and delivery. You will be joining a committed, passionate, and creative team as we continue to develop an exciting portfolio of events for the DofE.

This position is a 12 month Fixed term contract. 

What we are looking for:

We're looking for someone whose organisation skills and attention to detail make them stand out from the crowd, in addition to: 

• Proactive team player who can contribute across a range of projects and support all aspects of the team’s work. 
• An experienced administrator with a proven track record of delivering excellent customer service to a range of stakeholders.
• A meticulous and proficient IT user who is keen to learn new software and systems.
• Someone who is confident attending events, willing to assist with set up and take down, and able to act as an ambassador for the charity throughout

The successful candidate will:

• Live within a commutable distance of our Reading office (RG1) and be willing to work from there on a regular basis. 
• Be willing to travel to support the delivery of events across the UK and be willing to undertake occasional overnight stays.
• Be able to work occasional early mornings, evenings and weekends when agreed with reasonable notice. 

How to apply and interview dates

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 25th October – midnight

1st  interviews will take place on:  Week commencing 9th November – virtual via Teams

2nd interviews will take place on:  Week commencing 23rd November – in person in Reading.

 If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email  [email removed]

Benefits

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo an Enhanced  Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.