Warehouse Manager

• £37,500 – £42,500
• 40 hours per week Monday to Friday
• On site
• 40-hour working week
• 25 days’ holiday, increasing with service
• Christmas shutdown
• Health plan
• Pension
• Friendly and supportive working environment

About the Role

Our client is an established and growing business based in Chessington looking for an experienced Warehouse Manager to take responsibility for the day-to-day running of their busy warehouse operation. This is a varied, hands-on management role where you will oversee the full warehouse function, from goods-in and stock management through to picking, packing and dispatch, whilst leading and developing the warehouse team. You will be responsible for ensuring the operation runs safely, efficiently and accurately, with a strong focus on people management, stock accuracy, productivity, customer service and continuous improvement.

Key Responsibilities

• Managing the day-to-day warehouse operation including goods-in, storage, picking, packing and dispatch
• Leading, motivating and developing the warehouse team
• Planning workloads, staffing and warehouse resources to ensure an efficient operation
• Maintaining accurate stock levels and overseeing inventory and stock control processes
• Ensuring customer orders are picked, packed and dispatched accurately and on time
• Managing domestic and international shipments where required
• Monitoring warehouse performance, productivity and service levels
• Producing and monitoring warehouse KPIs and operational reports
• Maintaining high standards of Health & Safety throughout the warehouse
• Ensuring warehouse procedures, quality standards and company processes are followed
• Investigating stock discrepancies, quality issues and operational problems
• Identifying and implementing improvements to warehouse processes and efficiencies
• Ensuring warehouse equipment is maintained and safe to use
• Working closely with Purchasing, Sales, Finance and other departments across the business
• Supporting the continued development and growth of the warehouse operation

Person Specification

• Previous experience as a Warehouse Manager, Warehouse Supervisor or experienced Warehouse Team Leader
• Strong knowledge of goods-in, stock control, picking, packing and dispatch
• Proven experience leading and managing a warehouse team
• Strong people management and motivational skills
• Good understanding of inventory and stock management
• Experience working with warehouse KPIs and operational reporting
• Excellent organisational and workload planning skills
• Strong Health & Safety awareness
• Confident IT skills and experience using warehouse management systems
• Excellent communication and problem-solving skills
• Able to work effectively under pressure and meet deadlines
• Proactive approach with a focus on improving processes and efficiencies