Underwriting Operations Specialist - 12 month FTC

We have an exciting new opportunity for someone from an Underwriting background to join CFC’s operations team, a team that is a cornerstone in driving change and scaling the business in line with our ambitious growth trajectory. We focus on driving efficiencies and best practices throughout the underwriting processes, challenge how the business operates today and work at setting up CFC for additional growth.  The team also manages external vendor relationships, our underwriting support function and much more. We work with numerous teams across the business on a variety of projects and initiatives. No two days are the same! 

About the role

 This role will work closely with other members of the operations team as well as underwriters, IT and other stakeholders across the business. You will develop and onboard new operational processes and efficiencies and  represent underwriters’ interests when working on projects. You will ensure efficiency and best practice is aligned and implemented across the function.  A big part of the role will be working as a liasion between underwriting team leaders and IT to ensure the underwriting systems have been set up for maximum efficiency and quality. 

• Documenting and creating operational process flows for various teams across the business.
• Generating ideas and strategies for technology, people and process improvements; collaborating with relevant teams along the way.
• Presenting solutions to the Operations Manager and making joint decisions on the best strategies to advance projects to completion.
• Report writing and business case development to go to senior management for proposed strategies, including the use of cost/benefit models and the analysis of underwriting data to identify the benefits and track the value of proposed projects and initiatives.
• Working with underwriters to understand their challenges, generating solutions and working with various teams across the business to enact the solution.
• Working with the compliance and products teams to understand new requirements of underwriters, working with various teams to put new processes in place

About you

We’re looking for driven, self-starters with a strong work ethic. You will have a strong understanding of the insurance industry and end-to-end policy lifecycle, either from experience as an underwriter or broker or experience in insurance operations, focusing on projects and efficiencies. 

You have strong time management skills and are able to multi-task and handle numerous projects at once of varying sizes and complexities. You have strong organizational and stakeholder management skills and are able to set and meet deadlines.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.