Property Services Administrator

Property Services Administrator

Hours: Monday to Friday, 8:00am – 5:00pm (start and finish times can be discussed)
Employment: Full-time, permanent
Salary: £26,500 per annum
Annual Leave: 25 days plus bank holidays

Paragon Resource Solutions are currently working on behalf of a client to recruit a Property Services Administrator to join their team on a permanent basis in the North West Norfolk area.

This is an excellent opportunity for an organised and motivated individual to provide administrative support within a busy property services environment. The successful candidate will play an important role in supporting the Residential Manager, maintaining accurate records and helping ensure the smooth running of day-to-day operations.
Previous experience within property management would be beneficial but also candidates with strong administration and customer service skills will also be considered.

Key Skills & Experience

We are particularly interested in candidates with experience in:

-General administration and office support.
-Managing workloads and prioritising tasks effectively.
-Customer service and handling enquiries professionally.
-Microsoft Office, including Word, Excel and Outlook.
-Maintaining accurate records, databases and filing systems.
-Managing telephone calls, emails and written correspondence.
-Coordinating meetings and taking accurate minutes.
-Recording maintenance issues and assisting with finding appropriate solutions.
-Working effectively both independently and as part of a team.

Main Responsibilities

-Provide day-to-day administrative support to the Property Services department.
-Manage incoming telephone calls, emails and general enquiries.
-Record property maintenance issues accurately and liaise with the relevant team members to help resolve them.
-Maintain accurate electronic and physical filing systems, records and databases.
-Support the Residential Manager with administrative duties and the implementation of new working practices.
-Provide professional customer service to clients and customers both in the office and at properties.
-Assist with the preparation of correspondence, reports and other relevant documentation.
-Arrange meetings, coordinate paperwork and take minutes where required.
-Manage competing priorities and ensure administrative tasks are completed within agreed timescales.
-Provide administrative cover for other departments when required, following appropriate training and notice.
-Handle information professionally and in accordance with company procedures.

Requirements

-Previous experience in an administrative or office-based role.
-Strong organisational skills and excellent attention to detail.
-Good communication and customer service skills.
-Competent in Microsoft Word, Excel and Outlook.
-The ability to manage workloads, prioritise tasks and meet deadlines.
-A proactive approach to problem-solving and a willingness to support colleagues.
-Confidence dealing with a variety of customers and professional contacts.
-Previous property management or property services experience would be advantageous but is not essential.

Working Hours & Benefits

-Permanent, full-time position.
-Salary of £26,500 per annum.
-25 days annual leave, plus bank holidays.
-Pension scheme
-Employee discount services
-Standard working hours of 8:00am to 5:00pm, Monday to Friday, with a one-hour unpaid lunch break.
-Alternative start and finish times may be discussed at interview.
-Successful applicants will be subject to our client’s internal checks.

Please contact the Paragon team on [phone removed] for a confidential chat.

Please apply today with your up-to-date CV to be considered for this opportunity.

Rate of Pay

£26,500.00 – £27,000.00 per year

Job ID – Property Services Administrator