Communication Support Worker

Applicants must have British Sign Language (BSL) Level 2 minimum.

We are recruiting for a communication Support Worker to join our Deaf Access Team .The team is well-established and comprises of highly skilled and experienced Communication Support Workers and Sign Language Interpreters who provide communication support to Deaf students within the College and local community. We also operate a communication support agency providing communication support to Deaf people in Derby and the surrounding areas.

The Opportunity

This role offers a rewarding opportunity to make a meaningful difference in the lives of deaf students and apprentices by ensuring they are fully included in every aspect of college life. By working proactively to identify and meet each learner’s individual needs, the post-holder will play a key part in helping students achieve their full potential—academically, socially, and personally. In doing so, the role directly contributes to improving student retention and achievement, while fostering an inclusive, supportive environment where every learner can thrive. There are also ad-hoc events to get involved with throughout the year, such as open evenings and work placements and promoting Deaf Awareness Week to DCG colleagues.

We have various hours available.

For a full explanation of the roles and responsibilities, please see the Job Description here.

About you

This role is for someone who is an excellent communicator, highly organised, and able to build strong, supportive relationships with a diverse range of deaf learners. You will be confident working independently as well as collaboratively within a team, demonstrating a strong customer‑focused approach and a genuine commitment to valuing and embracing diversity. With solid knowledge of the Equality Act 2010 and experience supporting deaf learners in an educational setting, you bring an understanding of current approaches, research, and practical support methods—including sign support and notetaking—to meet a wide range of individual needs. Ideally, you will also have experience within an FE environment, an awareness of curriculum areas such as ESOL, and knowledge of SEND reforms, the Social Model of Disability, and ALS funding. You will hold at least Level 2 BSL and Level 2 qualifications in English and Maths, alongside (or working towards) a Level 3 qualification in Communication Support for Deaf Learners or Supporting Teaching & Learning. Additional IT skills, advanced BSL, and notetaking qualifications would further enhance your suitability.