Customer service/ Transport administrator

Logistics Administrator

People Solutions are currently recruiting for a Logistics Administrator to join our well-established client.

This is a fantastic opportunity offering Monday to Friday working hours, free on-site parking, a company pension and the opportunity to develop your skills within a busy logistics environment.

Monday to Friday | 9AM–5:30PM | Free On-Site Parking | Company Pension

This role would suit applicants with previous experience as a Logistics Administrator, Transport Administrator, Warehouse Administrator, Customer Service Administrator, Distribution Administrator or Depot Administrator.

Shifts

 • Monday to Friday, 9AM to 5:30PM
 • 30-minute lunch break

Rates of Pay

 • £13.50

Benefits

 • Casual dress
 • Company pension
 • Free on-site parking
 • Opportunity to develop valuable administrative and customer service skills

Day-to-Day Duties

As a Logistics Administrator, your duties will include:

 • Acting as the first point of contact for clients and depots via telephone, email and live chat
 • Providing professional customer service and resolving enquiries efficiently
 • Supporting clients and depots with account updates, queries and troubleshooting
 • Handling customer complaints professionally and ensuring timely resolutions
 • Analysing customer information to identify trends, issues and opportunities for improvement
 • Working closely with internal teams to ensure customer and depot requirements are met
 • Using warehouse management systems, including Mintsoft WMS, to support daily operations
 • Maintaining accurate records and following company policies and procedures
 • Managing multiple enquiries and administrative tasks within a fast-paced environment

Essential Skills

 • Excellent written and verbal communication skills
 • Strong organisational and time management abilities
 • Ability to manage multiple enquiries and priorities effectively
 • Good analytical and problem-solving skills
 • Ability to work well under pressure in a fast-paced environment
 • Proactive approach with a strong commitment to customer service
 • Ability to work independently and collaboratively with internal teams

Desirable Experience

 • Previous experience in logistics, transport, warehouse or depot administration
 • Experience using Mintsoft Warehouse Management System (WMS)
 • Previous experience using transportation management systems
 • Minimum one year’s customer service experience preferred
 • Experience handling customer enquiries, complaints and account administration

Training Provided

 • Industry-related training and ongoing support throughout your assignment

Apply

If you’re an organised and customer-focused individual looking for an opportunity to develop your career in logistics administration, apply today!

A member of the People Solutions recruitment team will be in touch to discuss the opportunity further.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.