Lead Business Analyst

Job summary

The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.

You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8–12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated.

As part of this role, you are expected to undertake direct line management responsibilities.

At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, and fairer for all.

As the Lead Business Analyst, you play a key role in helping us understand complex business problems and opportunities, using evidence, data and analysis to shape services that meet user needs, business priorities and organisational goals.

You work closely with service owners, programme leadership, subject matter experts and multidisciplinary teams to understand how our services work across people, processes, information, data, technology and policy.

You lead the business analysis team, setting direction, assuring the quality of analysis work and helping CPS make effective decisions about priorities, minimum viable products and service improvements. You will support business analysts to translate complex user, business and policy needs into clear requirements and actionable insights that support effective design, development, testing and delivery.

Working as part of the Analysis and User-Centred Design leadership team, you will help grow business analysis capability across CPS by mentoring colleagues, promoting best practice and championing consistent, collaborative and user-centred ways of working. You will also advocate for the value of Analysis and User Centred Design with senior leaders and partners across the Criminal Justice System, helping CPS deliver joined-up, inclusive and effective services with real impact for users.

Job description

Your roles and responsibillites:

• Lead business analysis across complex services, helping teams build a shared understanding of business problems, opportunities, user needs and organisational goals.
• Use evidence, data and analysis to understand services across people, processes, information, data, technology and policy, identifying areas for improvement and feasible options for change.
• Define clear requirements, measures of success and actionable insights that support effective design, development, testing and delivery.
• Set direction for the business analysis team, assuring the quality of analysis work and supporting effective decisions about priorities, minimum viable products and service improvements.

A copy of the full job description is attached.

Person specification

To be eligible to apply, you need to:

• Have significant hands-on experience leading business analysis activity in complex organisations or services, including working across people, processes, information, data, technology and policy.
• Have strong experience capturing, defining and managing business needs, user needs and requirements, ensuring they are clear, traceable and aligned to organisational goals.
• Be confident using business modelling, process improvement, options analysis, feasibility assessment and impact assessment techniques to support evidence-based decision making.
• Have experience influencing senior stakeholders, working in multidisciplinary agile teams, and mentoring or coaching business analysts to improve practice and build capability.

It is desirable that you have the below experience but this is not required to apply:

• Experience working with Government Digital and Data standards, agile delivery methods, user-centred design principles, or services within the Criminal Justice System.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits

Alongside your salary of £58,330, Crown Prosecution Service contributes £16,898 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Join the Crown Prosecution Service and find your purpose.

The Crown Prosecution Service is passionate about ensuring that we're a top performing organisation and a great place to work. We're a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated.

This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.

The Crown Prosecution Service commits to offer its employees the following experience.

• You can do impactful, purposeful work that’s making a difference to your local communities.
• You are able to learn and grow, with access to the right opportunities and resources.
• We care about your wellbeing.
• We want you to feel valued, trusted and included.

We also offer the following range of benefits:

• Civil Service contributory pension of up to 28.9%
• 25 days’ leave, increasing to 30 days after 5 years
• £350 each year to spend on personal development
• lawyer training programme for all new prosecutors
• an extra privilege day to mark the King's birthday
• competitive maternity, paternity and parental leave
• flexible working including flexitime, and a family friendly approach to work
• Cycle2Work scheme, employee savings.

Diversity at the Crown Prosecution Service is about inclusion, embracing differences and ensuring our workforce truly reflects the communities we serve. We want you to feel that you belong and can thrive, whatever your background, identity or culture. As a Disability Confident employer, we're happy to support requests for reasonable adjustments and improve your recruitment experience. If you'd like any reasonable adjustments made to our recruitment process, let us know within your application or contact [email removed]

We want to ensure our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you're doing.

The Crown Prosecution Service also has a range of development programmes to support all aspiring, new and experienced managers with developing the skills, behaviours and knowledge to build their confidence and capability. Our Manager Induction Programme is mandatory for all newly appointed managers. This is a fantastic opportunity to support all our new Crown Prosecution Service managers with the tools required to perform ef