Facilities Management Operative

Directorate: Housing, Regeneration and Operations  

Section: Markets, Cleaning and Facilities Management

Location: Civic Centre

Grade: Level 5

Hours: 37 hours per week

This advert is open to both internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. Weare always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

Stoke on Trent City Council are recruiting a Facilities Management Operative to join the Markets, Cleaning and Facilities Management Team.

You will deliver a high quality, efficient and responsive support service for nominated building operations, ensuring buildings are consistently safe, secure, clean, well maintained and fully operational for staff, contractors, partners, tenants, customers and visitors.

For more information on the role, please contact the Recruiting Manager Matt Tideswell, [email removed]

Key Responsibilities:

• Responsible for opening and securing nominated buildings, covering both shifts and

• ensuring all relevant procedures are followed

• Organise, maintain and manage files and

• documentation relating to nominated buildings, ensuring records are accurate, up to date and easily accessible

• Act as the main point of contact for contractors working within the buildings, ensuring they are appropriately signed in and out and comply with site procedures

• Respond promptly to immediate issues within nominated buildings, carrying out minor maintenance and repairs where appropriate and escalating more serious issues to the relevant team

• Liaise effectively with cleaning and events teams to ensure rooms and facilities within nominated buildings are clean, prepared, organised and fit for use                                   

• Monitor and manage the appropriate disposal of general waste and recycling, ensuring environmental and organisational procedures are followed

• Maintain a safe, secure and well organised environment across all nominated buildings

• Communicate effectively with colleagues, contractors and external teams to ensure the smooth day to day operation of the buildings

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About You:

• Be a confident and professional individual with excellent communication and customer service skills and able to build positive relationships

• Be comfortable using IT and digital systems

• Adaptable to changing priorities and willing to work flexibly including evenings and weekends

• Have strong awareness of health and safety requirements, you will be able to safely undertake manual handling tasks and support the effective operation of buildings and facilities

• Be a reliable team player, taking pride in delivering high standards of service

• Be able to travel across Stoke on Trent

What we offer:

• A competitive salary based on your skills, experience and talent

• Hybrid and flexible working options

• An excellent local authority benefits pension scheme

• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be found here

Pre-Employment Checks:

Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:

• Right to Work in the UK

• Proof of address

• Satisfactory references

• Occupational Health Clearance

• Evidence of professional qualifications or registrations

• DBS check at the appropriate level (if applicable for the role)

The Council will not accept any speculative CVs from employment agencies.

No agency terms and conditions accompanying any such CVs will be accepted by the Council.

Any unsolicited information sent by an employment agency will be treated as the property of the Council.

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

To Apply

Please create / log into your account and then click 'apply'.  If you have any queries or want an application form in another format, please email [email removed] or call us on [phone removed].

• Do you have the Right to Work in the UK?

Faciliti... (.pdf) (152kb)