MANAGEMENT & PROGRAM ANALYST

To qualify for the GS-11 Your resume must demonstrate one year of specialized Management and Program experience equivalent to the next lower grade level (GS-9) or pay band in the federal service or equivalent experience in the private or public sector performing all the following duties: 1) Providing high-level liaison customer service in support of all personnel actions requests within Defense Civilian Personnel Data System (DCPDS), NAVSUP HRO Tracker, and/or similar personnel systems; 2) Creating and maintaining internal controls in the local database to include personnel action tracking and correspondence files, and financial certification documentation; 3) Reviewing all position descriptions (PD) submitted to the business Office for proper format, percentages assigned and accuracy before submission to the HRO; 4) Identifying opportunities to eliminated delays, processing errors or non-value added steps in the recruitment process; and 5) Recommending process improvements to supervisors. To qualify for the GS-9 Your resume must demonstrate one year of specialized Management and Program experience equivalent to the next lower grade level (GS-7) or pay band in the federal service or equivalent experience in the private or public sector performing all the following duties: 1) Initiating Requests for Personnel Actions (RPAs) for recruit and non-recruit actions within the Defense Civilian Personnel Data System (DCPDS), NAVSUP HRO Tracker, and/or similar personnel systems; 2) Processing, tracking, and ensuring data integrity for all personnel actions; 3) Coordination of new employee onboarding and Check-In / Check-out (CICO) within Total Workforce management System (TWMS) or similar personnel system; and 4) Creating and maintaining command manpower reports, providing input to data calls, and providing customer service to supervisory staff and command leadership. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.