Account Specialist

Are you a customer-focused professional with a passion for people and problem-solving who thrives in a dynamic, face-to-face environment?

Randstad is looking for a driven, customer-centric Account Specialist to join our team on-site at Caterpillar Perkins in Peterborough. If you are passionate about delivering exceptional service, building strong relationships, and making a tangible impact within a global organisation, this role is for you.

Details:

• Schedule: Monday to Friday, 7:00am - 16:00pm.
• Location: Onsite in Peterborough.

The Role:

You will be responsible for ensuring the smooth running of a section of our onsite operation. This is a varied role encompassing:

• Worker Management: Day-to-day management, Includes delivery of praise and rewarding good work, alongside handling sensitive matters like warnings, return to works, and performance reviews.
• Relationship Building: The role requires a service driven mentality and being the face of Randstad to both the client and the temporary workforce, implying an ability to understand and manage diverse needs.
• Recruitment: Involvement in the recruitment process of new temporary talent.
• Administration & Compliance: Maintain accurate, audit-ready compliance records and manage internal reporting systems efficiently to ensure seamless operational support and timely documentation handling.
• Great Organisation Skills: Often required to manage and follow up on diverse queries, ensuring that our talent and client needs are heard and addressed effectively.

What you'll bring:

• Proven customer-first mindset with dedicated service and administration experience.
• Excellent communication skills, capable of dealing with stakeholders at all levels.
• A high-pace, detail-oriented work ethic.
• Ability to prioritise tasks and structure your day effectively.
• Great organisational skills.
• Strong empathy and active listening skills, with a proven ability to understand individual needs and excel in face-to-face interactions.
• Experience in temp recruitment or an onsite environment is useful but not essential.

Benefits:

• Fantastic company benefits.
• A clear path for career progression into Account Management.
• Personal and professional development opportunities.
• Free onsite parking
• EAP package including added benefits
• No on-call or weekend shifts

If you have the drive, customer focus, and passion to lead service excellence in this operation, apply today!