Refuge Night Worker (Female*)

Job title and organisation: Refuge Night Worker (Female*) - Leeds Women's Aid
Salary: £21,840 (£25,480 FTE), plus 50p per hour night premium
Hours: 30 hours per week, Monday, Tuesday and Wednesday night, 10 pm – 8:30 am
Contract: Fixed Term Maternity Cover - 12 months
Location: Leeds
Closing Date and Time: Monday 12th October 2026

It’s all about making a difference

Imagine going home after work knowing everything you have done and will do has a positive impact on someone.

We are looking for a compassionate and supportive Refuge Night worker to join our team. The Out-of-hours Team are the first point of contact for, and access to LDVS for any person experiencing domestic violence and abuse. We work with victim-survivors, providing a 24-hour helpline service and specialist guidance to our residents residing at our refuge accommodation.

You will need:

• A good understanding of the impact of domestic violence and abuse on victim-survivors, children and their families.
• Experience of telephone-based and/or customer service advice or support work.
• The ability to work under pressure in stressful or difficult situations.
• Great listening skills
• Able to work within an operational multi-agency environment
• Able to work alone

Leeds Women’s Aid (LWA) is the largest women’s charitable organisation in Leeds and provides services for victims of domestic violence and abuse, honour-based violence, forced marriage, trafficking, stalking and harassment and is the lead agency for two consortia, Leeds Domestic Violence Service and Women’s and Girls Alliance.

The closing date is 9:00 am on Monday 12th October 2026

Interviews will be held on Thursday 22nd October 2026.

LWA is fully committed to the principles of equality of opportunity and applications are welcome from all sections of the community.

LWA is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. An enhanced DBS disclosure will be required before taking up this position.

* Posts are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For further information and to apply please download a pack from our website: Jobs - Leeds Womens Aid

Completed applications should be sent to:[email removed]

For an informal chat, please contact [email removed].

We’re Open to Job Sharing! At LWA, we value flexibility and work-life balance. We welcome applications from candidates interested in job-sharing opportunities.

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
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