Admin Officer

Admin Officer ( Midlands-focused)
Location: Birmingham (remote working available once fully trained) Monday-Friday 9am-5pm Pay rate:£13.71ph

If you're calm under pressure, organised with your time, and confident handling sensitive information, this could be a great opportunity. Our Client is hiring for a Admin Officer to support the Head of Operations-helping keep diaries running smoothly, meetings organised, and communication flowing effectively across stakeholders.

What you'll be doing:
* Manage the day-to-day diary for the Head of Operations, including keeping appointments up to date
* Anticipate issues that may arise within the schedule and use your initiative to minimise disruption when priorities change at short notice
* Ensure prompt, effective communication between senior leaders and stakeholders (including private office and internal teams)
* Maintain and manage Outlook contacts for relevant stakeholders, private office contacts, and internal staff
* Update unit databases to capture key information (e.g., leave sheets, staff movement sheets)
* Arrange meetings, including preparation, taking minutes/notes, and producing high-quality written outputs
* Support timetabled meetings by keeping attendees informed of any changes
* Provide flexible cover and general administration support to directors/heads/business managers as requested
* Support data collation and responses to stakeholders when required
* Contribute to a culture that promotes equality and values diversity

What you'll bring:
* Experience (or strong confidence) providing routine administrative support following well-established procedures
* A proactive approach-spotting potential diary conflicts and acting quickly to keep things moving
* Strong communication skills with the ability to work effectively with senior stakeholders
* Confidence using Microsoft tools including Word, Excel, Outlook and PowerPoint (or equivalent)
* Discretion and a high level of confidentiality when supporting senior leaders
* Capability to use information to support decisions and improve how work is carried out
* An ability to work collaboratively and deliver at pace, even when priorities shift

Additional information:
* There may be reasonable changes or additional tasks of a similar level, based on operational needs
* All candidates will be subject to security and identity checks prior to starting
* External candidates will complete a six-month probation period (internal candidates will complete probation if they haven't already served it within HMPPS)
Client vetting is required
Ready to bring order, clarity and dependable support to a busy operational diary? Apply now and take the next step with a role that values professionalism, pace and quality.
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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.