Office Administrator

Job Title: Office Administrator / Customer Service Assistant

Job Type: Permanent
Hours: Monday to Friday, 9:00am – 5:00pm
Breaks: 1-hour paid lunch break
Pay: £12.71ph with a pay review after 3 months
Training: Full training provided

Job Description

We are looking for a friendly, organised and reliable Office Administrator / Customer Service Assistant to join our team on a permanent basis.

This is a varied role that would suit someone who enjoys working in a busy office environment and is happy to support different areas of the business. Full training will be provided, so previous experience is helpful but not essential.

Key Responsibilities

Your duties will include:

• Preparing and processing invoices
• Handling and organising production slips
• Providing excellent customer service by phone, email and in person
• Supporting general office administration tasks
• Assisting with marketing activities
• Helping with social media posts and updates
• Communicating with team members to support daily operations
• Keeping records accurate and up to date

About You

We are looking for someone who is:

• Friendly, polite and professional
• Organised with good attention to detail
• Confident communicating with customers
• Reliable and punctual
• Comfortable using computers and learning new systems
• Able to work well as part of a team
• Willing to learn and take on a variety of tasks

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.

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