Admin Officer

Admin Officer - Receptionist
Location: Salford, M6 6PF
Working Days / Hours: 37 hours Monday - Friday
Working Pattern: 9:00am - 5:00pm
Pay Rate: £12.71 per hour

If you're at your best when you're welcoming people, keeping calm under pressure, and making sure day-to-day operations run smoothly, this is a role where you can genuinely make a difference. Our client is hiring for a reputed client in the Probation Service Directorate, providing a welcoming first point of contact and essential administrative support.

What you'll be doing:
* Acting as the first point of contact for visitors and telephone/email enquiries, greeting people professionally and logging arrivals/departures
* Issuing visitor passes and security fobs as necessary, ensuring the right people are informed promptly
* Handling basic enquiries and directing more technical questions to the appropriate manager
* Supporting building logistics: managing mail, ordering stationery/PPE, overseeing meeting room and hot desk/car parking bookings, and preparing for events/registration
* Assisting with day-to-day petty cash and travel warrant processing, including transporting items between locations
* Supporting health & safety and security: acting as key holder, operating physical security, testing alarms, monitoring CCTV, and supporting evacuation measures (including Fire Warden/First Aider duties where required)
* Logging building faults/incidents, escalating maintenance issues appropriately, and making urgency decisions within guidelines
* Providing confidential administrative support to operational teams when needed, including scanning/archiving and updating computer and manual records (some highly sensitive)

What you'll bring:
* A confident, professional communication style-excellent verbal and written skills
* Proven proficiency in ICT across the Microsoft Office suite
* The ability to observe, use tact and diplomacy, and diffuse potentially difficult situations-knowing when to escalate to the right support
* A careful, policy-led approach to confidential and sensitive information
* A commitment to diversity and anti-discriminatory practice, aligning with equality values

Additional information:
If you're successful in your application HMPPS Vetting will be required as part of the on-boarding checks with Brook Street.
Ready to bring structure, warmth, and calm to a busy reception and admin environment? Apply now and take the next step with our client in Salford.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.