Learning Delivery Manager (Census)

Job summary

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.

The central Learning team within ONS are responsible for building the skills needed to deliver our organisational priorities, aligned with Government Skills policies and relevant learning frameworks. Working with senior leaders and partners across the organisation, the team ensure compliance with learning processes, develop ONS learning, facilitate appropriate engagements to build capability and act as the central point of contact for all Learning & Development (L&D) activity.

The HEO role will support the SEO Learning & Development Partner to deliver a range of core learning products and services for Census staff. The post holder will engage with Census colleagues to plan and deliver a robust programme of induction and leadership and management training events that build the capability required to deliver this core organisational priority across a range of colleagues with diverse learning needs.

You will:

• Partner with stakeholders to understand learning needs and build effective learning solutions
• Deliver a range of learning interventions at pace and scale with a particular focus on leadership and management and induction products
• Plan, schedule and coordinate a range of learning events, managing conflicting priorities and a busy delivery calendar.
• Evaluate the effectiveness of learning solutions, seeking opportunities to continuously improve learning solutions.
• Review, refresh and further develop policies, processes, guidance and learning content, and understand how this supports our wider skills-led approach to deploying talent

Job description

Key Responsibilities

Strategy

• Support and deliver against a robust and high-quality skills development approach to ensure learning is accessible, visible, and high-quality with clear ownership across the organisation and improved systems

Leadership

• Activity manage junior colleagues in administration and delivery work
• Lead the delivery of core L&D outputs and project work

Stakeholder Management

• Build strong working relationships with internal and external stakeholders to identify, develop and deliver high-quality and critical skills-focussed L&D interventions
• Be an informed and knowledgeable point of contact, providing advice and support regarding technical training, skills development and learning policies and processes

Collaborating

• Collaborate with partners within the organisation, wider government and external providers to identify and share value-for-money best practices
• Collate and report, as appropriate, relevant learning data to demonstrate effectiveness of learning interventions

Self-Development

• Develop and maintain up to date knowledge of the evolving skills and learning landscape across government
• Acting as part of a flexible and responsive team to take forward other work across the Learning team and wider Skills, Development and Employee Experience area as required

Person specification

Essential Criteria

• Excellent interpersonal and stakeholder management skills – Able to actively question, listen, and check requests and instructions to achieve a shared understanding of a complex issue, so these can be communicated effectively to other stakeholders where needed.
• Effective organisational skills, able to effectively prioritise and manage multiple tasks and activities concurrently.
• Excellent verbal and written communication skills, including presenting learning interventions, and facilitating discussions around employee insight.
• Enjoys working at pace, and comfortable with change: Able to take initiative, prioritise workflow, and effectively manage multiple priorities.

Qualifications

- CIPD level 5, or willingness to work towards.
- Some experience/knowledge of the Government Skills landscape and/or general L&D.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £34,587, Office for National Statistics contributes £10,019 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

Inclusion & Accessibility

At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Visa Sponsorship

ONS is unable to offer visa sponsorship for this role. Applicants must have a valid right to work in the UK when employment commences. If you are currently in the UK on a time-limited visa, it must have at least 18 months remaining at the