Business Support Officer – Crisis Support Services

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

Join our compassionate Crisis Support Services team and help make a meaningful difference in people’s lives across Kirklees, Leeds and Wakefield. In this varied and rewarding role, you’ll support the delivery of vital mental health services through administration, service improvement, recruitment support, data analysis and digital innovation. Working alongside dedicated colleagues, partners and communities, you’ll help ensure our services remain responsive, accessible and welcoming to everyone who needs support, every single day.

Information Session via TEAMS at 12pm on Wednesday 16 September 2026

Email [email removed]for a link to join

Please send completed application forms to [email removed]

CLOSING DATE: Sunday 04 October 2026

Interviews will be held on: Wednesday 14 October 2026

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing [email removed] . Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.