Sales Support Administrator

Are you an organised and ambitious individual looking to kick-start your career within a supportive and growing business? Whether you’re a strong Administrator with some office experience or a motivated school/college leaver keen to learn, this could be the perfect opportunity to join a successful team that genuinely invests in its people. This is a brand-new role created to support a busy Sales team due to increasing workloads and business growth. You’ll join an experienced and supportive department where several team members have built long-term careers within the business, providing an excellent environment for learning and development.

The Role

Working closely with Sales Account Managers and the wider business, you’ll play a key role in ensuring customer orders, quotations, and sales administration are processed accurately and efficiently. Acting as a central point of communication between customers, suppliers, and internal departments, you’ll help deliver an outstanding customer experience while developing valuable commercial and administrative skills. This role offers excellent long-term career progression, with opportunities to grow your responsibilities as your experience develops.

Key Responsibilities

• Provide administrative support to Sales Account Managers and the wider Sales team.

• Prepare quotations, proposals, order documentation, and customer correspondence.

• Process and monitor customer orders, ensuring information is accurate and up to date.

• Liaise with customers, suppliers, and internal departments regarding enquiries and orders.

• Maintain and update CRM records and customer information.

• Assist with contract renewals and ongoing account administration.

• Support incoming customer calls and email enquiries.

• Undertake customer follow-up activities and provide exceptional service.

• Assist with reports, documentation, and ad-hoc projects as required.

• Provide holiday and sickness cover across the wider team when needed.

Skills & Experience

• Confident and proactive personality with excellent communication skills.

• Strong organisational skills and attention to detail.

• Eager to learn and develop within a long-term career opportunity.

• Able to build relationships and communicate effectively with colleagues and customers.

• Comfortable using Microsoft Office applications including Word and Excel

• Previous administration, customer service, retail, hospitality, or office experience would be beneficial.

• Suitable for ambitious school or college leavers looking to begin a professional career.

What’s on Offer?

• £26,000 + benefits

• Full training and ongoing development.

• Opportunity to study towards further qualifications/apprenticeship programmes.

• Clear career progression within a growing business.

• Supportive and friendly team environment.

• Long-term career opportunity with a business that values loyalty and development.

• 9:00am – 5:30pm, Monday to Friday

If you’re enthusiastic, driven, and ready to build a successful career within administration and sales support, we’d love to hear from you.

Ref: 08759