Student Experience Team Member
Pertemps · Durham, County Durham
Student Experience Team Member at Pertemps, based in Durham, County Durham, paying £13.58 per hour. This is a contract role.
- Salary
- £13.58 per hour
- Location
- Durham, County Durham
- Contract
- Contract
- Posted
- 9 hours ago
- Closes
- 25 Oct 2026
- Sector
- Housekeeping
5% below the typical rate for housekeeping
Reference 067114995
About the role
Job role: Student Experience Team Member
Location: Durham
Contract: Temporary ongoing
Hourly rate: £13.58
Shift pattern: Working 37.5hrs per week (5 out of 7 days)
The student experience team works closely with peers in housekeeping, facilities and, where applicable, caretakers to deliver a safe, clean and inclusive environment for everybody to enjoy and succeed; and to achieve expected performance outcomes.
Duties include:
Please apply online if interested.
Location: Durham
Contract: Temporary ongoing
Hourly rate: £13.58
Shift pattern: Working 37.5hrs per week (5 out of 7 days)
The student experience team works closely with peers in housekeeping, facilities and, where applicable, caretakers to deliver a safe, clean and inclusive environment for everybody to enjoy and succeed; and to achieve expected performance outcomes.
Duties include:
- Be a positive brand ambassador, delivering excellent customer service.
- Provide CARE (Connect, Act, Respect, Encourage) to create a great student experience.
- Build relationships with students, listen to their needs, and direct them to appropriate support.
- Respond promptly to student feedback, resolve issues, or escalate when necessary.
- Follow all company policies, procedures, and ways of working.
- Support sales by handling enquiries, conducting in-person and virtual viewings, and promoting accommodation at events.
- Maintain a safe environment and follow health, safety, and emergency procedures.
- Help Resident Ambassadors build an engaging student community through events.
- Keep the property clean, tidy, and well maintained.
- Manage post and parcels accurately according to procedures.
- Support sustainability initiatives and contribute to environmental goals.
Please apply online if interested.
Reference: 067114995 · Posted 9 hours ago · Closes 25 Oct 2026 · Listed via Pertemps
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